Maxine Wekepiri
Christchurch, Wooded
Summary
Proven Cleaner Supervisor with a track record of enhancing team productivity and customer satisfaction at OCS and Christchurch Methodist Mission. Expert in health and safety protocols and adept in chemical handling, I significantly reduced client complaints. My leadership is marked by fostering continuous improvement and maintaining high-quality cleaning standards.
Overview
6
6
years of professional experience
Work History
Cleaner Supervisor
OCS
01.2011 - 01.2012
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
- Collaborated with other supervisors to develop best practices and share knowledge across teams for continuous improvement efforts.
- Provided clear expectations for staff behavior and performance standards while maintaining open lines of communication regarding any concerns or suggestions they had about improving their work environment.
- Maintained a safe working environment for staff members by enforcing strict adherence to safety guidelines and protocols.
Sole Cleaning Contract
Christchurch Methodist Mission
01.2006 - 09.2011
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
Education
School Certificate - English, Shorthand Typing, PE
Linwood High School
Christchurch, CAN12.1983
Skills
- Health and safety
- Chemical handling
- Scheduling
- Cleaning techniques
- Ordering cleaning supplies
- Customer service-focused
Strengths
# Excellent communication skills
# Relate very well with people at all levels
# Proven customer service skills
# Extensive hospitality background
# Contributing team member and leader
# Versatile and adaptable
# Self motivated and focused
# Punctual, honest and hard working
Timeline
Cleaner Supervisor
OCS
01.2011 - 01.2012
Sole Cleaning Contract
Christchurch Methodist Mission
01.2006 - 09.2011
School Certificate - English, Shorthand Typing, PE
Linwood High School
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