A passionate and experienced aged care leader with a strong background in clinical and village management at Ryman Healthcare. I bring a people-first approach, consistently upholding high standards of resident care, team engagement, and operational excellence. Known for being approachable, resilient, and solutions-focused, I thrive in dynamic environments and lead with empathy, integrity, and purpose. I am committed to fostering a culture of innovation, continuous improvement, and meaningful connection—creating vibrant village communities where residents and staff feel truly supported.
Overview
17
17
years of professional experience
Work History
Village Manager
Margaret Stoddart Retirement Village
Christchurch, NZ
07.2025 - Current
Leading the village through a significant transition, supporting the safe and respectful relocation of residents to other villages.
Working closely with residents and their families to manage the emotional and practical aspects of moving, ensuring clear communication, and a smooth experience.
Supporting team members as they move into new roles across the Ryman villages, while helping to maintain team morale and connection.
Overseeing day-to-day operations across independent living, serviced apartments, and care, in line with Ryman’s standards of care and service.
Ensuring compliance with regulatory requirements across clinical and non-clinical areas during the transition period.
Staying aware of financial considerations and contributing to operational decisions with a practical and resource-conscious approach.
Monitoring staffing levels to ensure residents and staff are well supported and using resources effectively.
Maintaining a strong focus on health and safety across the village, especially during the relocation process.
Providing steady, approachable leadership to support a positive, people-focused environment.
Clinical Manager
Ryman Healthcare
Christchurch, NZ
03.2019 - 07.2025
Overseeing the delivery of high-quality, person-centered care in line with Ryman standards and sector requirements.
Working closely with the Village Manager to support daily operations and manage the village in their absence.
Leading infection prevention and control (IPC) as the designated Village IPC Lead, ensuring a safe and healthy environment for residents and staff.
Managing staff education, training, and performance appraisals to support clinical capability, and team development.
Collaborating with internal and external providers to ensure coordinated, responsive care for residents.
Successfully leading two certification audits and one surveillance audit, all completed with no corrective actions or findings.
Contributing to a strong culture of quality, safety, and resident-centered care across clinical services.
Registered Nurse
Nurse Maude Hospice and Hospital
Christchurch, NZ
08.2018 - 03.2019
Registered Nurse
Wesley Care
Christchurch, NZ
02.2013 - 05.2018
Staff Nurse
Sri Lakshmi Hospital
Bangalore , Bangalore
03.2009 - 05.2011
Education
Post Graduate Papers - Infection Prevention and Control
Otago University
12.2023
Clinician 2 Manager Acceleration Program -
Clinician 2 Manager Academy
12.2023
Graduate Certificate - Palliative Care
Ara
Christchurch
12.2018
Competency Assessment Programme -
Ara Institute of Canterbury
Christchurch
12.2012
Bachelor of Science - Nursing
Rajiv Gandhi University
India
12.2008
Skills
Team leadership and staff development
Operational oversight and clinical governance
Financial awareness and practical decision-making
Strong communication and relationship building
Resilience, adaptability, and problem-solving
Quality assurance and audit success
Health and safety focus
Commitment to innovation and continuous improvement
References
Available on request
Education And Professional Development
Post Graduate Papers in Infection Prevention and Control, 2023, Otago University