Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maya Fewster

Canterbury,Rangiora

Summary

Dedicated and reliable professional who strives to provide excellent customer service and create unforgettable dining and bar experiences for customers. Ability to anticipate customer needs, resolve complaints, and resolve issues in a timely manner. Adapts to stressful situations and high volume environments while remaining focused and positive. Furthermore, I have good communication and people skills and can bring a professional and dedicated approach to any role given to me. Being a part of a team is something I enjoy, and I am able to naturally build strong relationships with others. i also can provide loyalty to any business as shown in my employment history. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Waitress and Bartender

The Brook Bar Eatery
07.2020 - Current
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Acted as an acting manager when required, working by myself
  • worked with TAB machines/ betting as well as gaming machines and keeping to date with strict protocol and trainings
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • always on time and took pride in a clean appearance

Vineyard Laborer

Vineyard Limited
12.2022 - 02.2024

- i have done vineyard work for 3 months each summer over my uni holidays

- nursery planting

- bud rubbing

  • Used effective weed control methods, promoting plant growth
  • Supported vineyard operations through lifecycle of vines from spring pruning to fall harvests.
  • wire lifting


Hotel Housekeeper

the Chamberson
06.2023 - 12.2023

- did this as a part time job when my university semester wasn't so busy hence the short working period

  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.

Nassella Tussock Grubbing

Nasella Tussock Limited
10.2020 - 12.2020

- seasonal job over a summer period

- physically fit walking up steep terrain

- Worked flexible hours; night, weekend, and holiday shifts.

- · Proved successful working within tight deadlines and fast-paced atmosphere.

- worked in hot weather



Education

Bachelor of Science - Psychology

University of Otago
Dunedin, NZ
06.2025

Skills

  • Cash Handling
  • Sales Techniques
  • Hospitality service expertise
  • Relationship Management
  • Bar terminology
  • Exceptional communication
  • acting manager skills
  • fast learner
  • full license for 3 years
  • Supervision and leadership
  • Multitasking Abilities
  • on time and presented exceptionally

Timeline

Hotel Housekeeper

the Chamberson
06.2023 - 12.2023

Vineyard Laborer

Vineyard Limited
12.2022 - 02.2024

Nassella Tussock Grubbing

Nasella Tussock Limited
10.2020 - 12.2020

Waitress and Bartender

The Brook Bar Eatery
07.2020 - Current

Bachelor of Science - Psychology

University of Otago
Maya Fewster