Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.
Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Increased sales significantly by upselling higher-end products to customers.
Wait Staff Member
Tok Tok
129 Hurstmere Road, Takapuna, Auckland 0622
01.2021 - 05.2021
Cultivated warm relationships with regular customers.
Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
Education
Diploma in Business ( Level 5 ) - Leadership And Management
UNITEC Institute of Technology
Auckland, NZ
04-2024
High School Diploma -
Westlake Girls High School
Auckland, NZ
04-2021
Skills
Customer service
Data entry
Basic computer skills
Strong problem solver
Scheduling and calendar management
Deadline oriented
Meeting arrangements
Languages
English
Vietnamese
Timeline
Wait Staff Member
The Blue Breeze Inn
06.2021 - 04.2022
Wait Staff Member
Tok Tok
01.2021 - 05.2021
Diploma in Business ( Level 5 ) - Leadership And Management