Mayah Mahaki-Munn
Rotorua,BOP
Summary
Compassionate Caregiver and Attentive Waitress experienced in personal care assistance and customer service. Delivered exceptional care and dining experiences through effective communication, adaptability, and conflict resolution. Focused on enhancing comfort and satisfaction for both patients and guests in dynamic environments.
Overview
1
1
Language
4
4
years of professional experience
Work History
Caregiver
Whakatane disabilities resource centre
Whakatane, BOP
01.2019 - 12.2021
- Facilitated assistance for individuals with daily living activities and personal hygiene routines to promote independence and comfort.
- Provided companionship and emotional support to clients in a caring environment.
- Ensured cleanliness and safety in living spaces to enhance clients' well-being.
- Documented client progress and reported changes to supervisors regularly.
- Supported bathing, dressing and personal care needs.
- Cooked meals based on dietary needs and supported clients during mealtime.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Restaurant Waitress
Whakatane fishing club
Whakatane , BOP
01.2018 - 01.2019
- Provided attentive service to club members and guests during dining hours.
- Took orders for food and drinks, ensuring accuracy when entering items into the POS system.
- Took accurate orders and communicated them effectively to kitchen staff.
- Brought food to tables in a timely manner, ensuring that all dishes were served hot and at correct temperatures.
- Collaborated with kitchen team to ensure timely food delivery to patrons.
- Greeted customers as they entered the restaurant and provided them with menus.
- Cleared dirty dishes from tables promptly, resetting table settings for new guests quickly and efficiently.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Enhanced guest experience by offering menu recommendations and specials knowledgeably.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Handled cash transactions and processed payments with precision.
- Processed payments accurately at end of meal using cash registers or POS systems, providing change when necessary.
- Performed opening and closing duties such as restocking supplies and cleaning work areas prior to leaving shift.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
Whakatane High School
Whakatane , BOPLanguages
Maori
Beginner (A1)
A1
Timeline
Caregiver
Whakatane disabilities resource centre
01.2019 - 12.2021
Restaurant Waitress
Whakatane fishing club
01.2018 - 01.2019
Whakatane High School