Mayara Tiemi Isagawa
Business / Marketing Analyst
Mount Maunganui, New Zealand,New Zealand
Summary
An enthusiastic person aiming to bring a strong work ethic, excellent organizational and customer service skills. Also providing adaptability, and fast-learner skills with a team-oriented mentality. Flexible and versatile Business and Marketing Analyst specializing in developing innovative solutions to organizational problems with a positive attitude.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Food and Beverage Team Leader
Skyline
Queenstown, New Zealand
06.2021 - 09.2021
- Responsible for the safe and profitable operation and supervision of food and beverage outlets and team.
- Monitor and manage staff performance at an operational level providing on-the-job coaching, product training and identifying personal/ skill development needs of staff.
- Resolved customer complaints involving food or beverage quality and service.
Senior Business/ Marketing Analyst
Telefonica S.A.
São Paulo, Brazil
02.2019 - 08.2019
- Reviewed marketing department's monthly analysis of customer acquisition data and campaign performance and made recommendations for improvement.
- Created business plans and project management plans to define milestones and guide account managers.
- Wrote engaging and successful marketing, advertising and website copy.
- Collaborated with product development team to effectively modernize and update promotions.
- Monitored SAP data and made adjustments to marketing campaigns.
Junior Business/ Marketing Analyst
Suzano S.A.
Sao Bernardo Do Campo, Brazil
01.2018 - 01.2019
- Aligned commercial activities with strategic company goals by optimizing sales opportunities.
- Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
- Collected data using various research methods (SAP and Neoway) to broaden results, optimize marketing strategies and investigated new growth opportunities.
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
- Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
- Created, interpreted and analyzed sales reports to generate statistics, leads and market data to presented commercial insight to leadership teams.
- Assessed KPIs to achieve in-depth understanding of campaign performance.
- Supported sales and marketing teams to develop programming related to company initiatives.
Commercial Engineer Trainee
Logicalis S.A.
São Paulo, Brazil
03.2017 - 12.2017
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Developed bid and proposals with itemized costs for clients to review and approve before beginning work projects, including quotations from suppliers and pricing teams.
- Communicated with clients and teammates to gather information regarding project budgets, schedules and objectives and optimize plans.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Developed and updated cost estimates, margin, revenue, taxation, risk analyses, cash flow and prices according to customer requirements.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations using Salesforce and Excel.
Education
Bachelor of Management Engineer - Management/ Manufacturing/ Production
Federal University of ABC
São Paulo 05.2015 - 07.2019
Bachelor in Science And Technology - Science And Technology
Federal University of ABC
São Paulo 05.2012 - 12.2016
Technical Course in Business Administration -
ETEC Guaracy Silveira
São Paulo 07.2010 - 12.2011
Skills
Microsoft Office
SAP
KPI performance
Timeline
Food and Beverage Team Leader
Skyline
06.2021 - 09.2021
Senior Business/ Marketing Analyst
Telefonica S.A.
02.2019 - 08.2019
Junior Business/ Marketing Analyst
Suzano S.A.
01.2018 - 01.2019
Commercial Engineer Trainee
Logicalis S.A.
03.2017 - 12.2017
Bachelor of Management Engineer - Management/ Manufacturing/ Production
Federal University of ABC
05.2015 - 07.2019
Bachelor in Science And Technology - Science And Technology
Federal University of ABC
05.2012 - 12.2016
Technical Course in Business Administration -
ETEC Guaracy Silveira
07.2010 - 12.2011