MAYUKO MIYAKOSHI
1B Dronwell Road Mount Roskill,AUK
Summary
I am studying English at a language school.
My English level is between INTERMEDIATE to UPPER INTERMEDIATE.
I am looking for a part-time job.
I am able to work for a duration of twenty hours per week.
Dynamic and detail-oriented professional with extensive experience in hospitality and facility management, notably at ANA InterContinental Tokyo. Proven ability to enhance customer satisfaction through exceptional service and adherence to food safety standards. Skilled in facility inspection and hazard avoidance, consistently ensuring a safe and welcoming environment for guests.
Overview
18
18
years of professional experience
Work History
Cleaning Crew Member
Planet Co.,Ltd
3-23-3Denencyofu, Tokyo
11.2024 - 02.2025
- Monitored building security and safety by locking doors or avoiding hazards.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Inspected facilities regularly for signs of wear or damage.
Wait Staff Member
Matsuri St.James
15 Bury Street, London
10.2014 - 01.2015
- Followed all safety procedures when handling hot plates or sharp objects.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Cleared table and bussed dishes to allow for quick setups.
- Set up dining room to meet hospitality and service standards.
Wait Staff Member
Umu Restaurant
14-16Bruton PI, London
04.2014 - 08.2014
- Followed all safety procedures when handling hot plates or sharp objects.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Cleared table and bussed dishes to allow for quick setups.
- Set up dining room to meet hospitality and service standards.
Head Waiter
ANA InterContinental Tokyo
Akasaka, Tokyo
12.2006 - 10.2012
- Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
- Communicated any special dietary requirements or allergies reported by customers to kitchen personnel promptly.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Education
Some College (No Degree) - International Hospitality Management
JAPAN COLLEGE OF FOREIN LANGUAGE
Tokyo03-2004
Some College (No Degree) - English Language
LSI Auckland
Auckland, NZSkills
- Facility inspection
- Hazard avoidance
- Food safety standards
- Hospitality
- Attention to detail
- Customer service-focused
Affiliations
Volunteer
Planting trees is very fun to planting by cooperating people.
Languages
Japanese
Native/ Bilingual
English
Limited
Timeline
Cleaning Crew Member
Planet Co.,Ltd
11.2024 - 02.2025
Wait Staff Member
Matsuri St.James
10.2014 - 01.2015
Wait Staff Member
Umu Restaurant
04.2014 - 08.2014
Head Waiter
ANA InterContinental Tokyo
12.2006 - 10.2012
Some College (No Degree) - International Hospitality Management
JAPAN COLLEGE OF FOREIN LANGUAGE
Some College (No Degree) - English Language
LSI Auckland
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