Mayur Patel
Cambridge,WKO
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Experienced in payment processing and customer service.
Overview
6
6
years of professional experience
Work History
Store Assistant
Hautapu Country Store
Cambridge, Waikato
09.2017 - Current
- Maintained cleanliness of sales floor and backroom areas.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Stocked shelves, organized displays, and rotated merchandise for freshness.
- Communicated regularly with other store staff members to coordinate activities and resolve conflicts.
- Assisted customers in finding desired products throughout the store.
- Performed daily closing duties such as counting registers, setting alarms.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Greeted customers and provided assistance with product inquiries.
- Prepared purchase orders for new inventory based on customer demand trends.
- Interacted with customers to identify needs and preferences.
- Cleaned and tidied store to reduce health and safety hazards.
- Received deliveries from vendors and ensured proper storage in designated areas.
- Sorted items into appropriate departments to ensure efficient store operations.
- Used credit card machines, calculators and barcode scanners to record transactions.
- Used knowledge of store items to advise or make product recommendations to customers.
- Processed customer payments using cash register and credit card machines.
- Helped customers make purchases by demonstrating, describing and recommending products.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Managed POS transactions including returns and exchanges, layaways, special orders.
- Identified theft issues through surveillance systems monitoring and reporting suspicious activity.
- Delivered exceptional sales services to improve customer satisfaction.
- Inspected returned merchandise for damage before processing refunds or exchanges.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Diploma in Business Management Level 7 - Business Management
Royal Business College
Auckland, NZ10-2016
Bachelor of Commerce - Accounting
S S Agrawal College
Navsari, Gujarat04-2015
Skills
- Stock Replenishment
- Customer Assistance
- Merchandise Display
- Customer Service
Languages
Hindi
Professional
English
Professional
Gujarati
Professional
References
References available upon request.
Timeline
Store Assistant
Hautapu Country Store
09.2017 - Current
Diploma in Business Management Level 7 - Business Management
Royal Business College
Bachelor of Commerce - Accounting
S S Agrawal College
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