Mayur Swami
Auckland,New Zealand
Summary
Dynamic Salesforce Technical Lead with over 10 years of experience delivering innovative CRM solutions and spearheading enterprise-scale projects across various Salesforce clouds. Expertise in transforming high-level solution designs (HLDs) into actionable low-level development plans (LLDs), while effectively managing delivery squads and mentoring developers to enhance team performance. Proficient in Salesforce architecture, system integration, Marketing Cloud, and Einstein, with a strong commitment to providing scalable, high-quality solutions that align seamlessly with business objectives. Proven track record as a vital liaison between technical teams and stakeholders, ensuring successful project outcomes and stakeholder satisfaction.
Overview
10
10
years of professional experience
18
18
Certification
Work History
Salesforce Technical Lead
Tata Consultancy Services
03.2023 - Current
- Translating HLDs from Solution Design team into actionable LLDs
- Leading sprint planning, task estimation, and backlog management
- Supporting developers with technical design, debugging, and peer reviews
- Conducting architecture governance checks to ensure scalable delivery
- Collaborating closely with stakeholders to align delivery with business expectations
- Developing scalable Lightning Web Components and reusable UI frameworks
- Driving integration with third-party platforms through robust API strategies
- Delivering stakeholder demos and managing status reporting
Sr. Salesforce Developer
Tata Consultancy Services
09.2022 - 03.2023
- Worked on Batch apex and data update in production environment
- Worked as a part of Production support team and working on Production incidents
Sr. Salesforce Developer
Tata Consultancy Services
12.2021 - 09.2022
- Worked REST integration of Salesforce with 3rd party web services involving API Testing using Postman
- Worked on Batch Apex, Scheduled apex and future methods.
- Interacted with business to understand the requirements and demo the products.
Salesforce Developer
Tata Consultancy Services
04.2020 - 11.2021
- Worked on UI creation using out of the box lightning web components, Lightning event, Apex controllers. Worked on Apex classes, Apex Triggers and Visualforce pages and SOQL queries.
- Requirement gathering, project planning and Estimation.
- Development of REST APIs in Apex and integration with third party web services using Apex components.
- Front end development using Visualforce, Lightning Aura Components and Lightning Web Components.
- Backend development using Apex classes and Apex triggers.
Salesforce Administrator
Tata Consultancy Services
12.2019 - 03.2020
- Worked on the Salesforce security model.
- Hands on experience on data migration to salesforce from other CRM applications.
- Automation of business processes using built-in salesforce administration tools like Workflows, Process builder, visual flows.
- Worked on creation and management of custom and standard objects.
- Handled the creation, activation and deactivation of users in salesforce.
- Hands on experience on managing custom metadata, custom settings, custom labels and static resources
System Administrator and Automation Engineer
Tata Consultancy Services
08.2015 - 11.2019
- Interaction with end users of CRM applications, gathering the requirement and configuration into the applications as per the requirement
- Automating manual process using development of windows PowerShell scripts.
- Application packaging using admin studio InstallShield.
Education
Bachelor of Technology -
SGGS Institute of Engineering and Technology
Nanded, MH05.2015
Skills
- Salesforce Leadership & Solution Delivery
- Ownership of full-cycle development from HLD to LLD
- Task breakdown, sprint planning, backlog grooming
- Apex Visualforce Lightning Web Components (LWC) Aura
- Salesforce Multi-Cloud Architecture Governance Security Data Modeling
- Integration & API Strategy
- Salesforce Data Cloud & Einstein AI
- Marketing Cloud
- Journey Builder Automation Studio Contact Builder Email Studio
- DevOps & CI/CD
- Git Jenkins Bitbucket Copado Release Management Version Control
- Cross-functional team collaboration Stakeholder engagement Developer mentoring
Certification
- Salesforce Certified Platform Foundations
- Salesforce Certified Application Architect
- Salesforce Certified Platform Data Architect
- Salesforce Certified Platform Identity and Access Management Architect
- Salesforce Certified Platform Sharing and Visibility Architect
- Salesforce Certified Platform Integration Architect
- Salesforce Certified Platform Administrator
- Salesforce Certified Platform Developer I
- Salesforce Certified Platform Developer II
- Salesforce Certified Platform App Builder
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Experience Cloud Consultant
- Salesforce Certified CPQ Administrator
- Salesforce Certified Marketing Cloud Engagement Administrator
- Salesforce Certified Marketing Cloud Email Specialist
- Salesforce Certified AI Associate
- Salesforce Certified Agentforce Specialist
Timeline
Salesforce Technical Lead
Tata Consultancy Services
03.2023 - Current
Sr. Salesforce Developer
Tata Consultancy Services
09.2022 - 03.2023
Sr. Salesforce Developer
Tata Consultancy Services
12.2021 - 09.2022
Salesforce Developer
Tata Consultancy Services
04.2020 - 11.2021
Salesforce Administrator
Tata Consultancy Services
12.2019 - 03.2020
System Administrator and Automation Engineer
Tata Consultancy Services
08.2015 - 11.2019
Bachelor of Technology -
SGGS Institute of Engineering and Technology