Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Customer Service Assistant
UMP Limited (Daffodil Dairy)
02.2019 - 10.2023
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Processed customer orders and accurately handled payment transactions.
Utilized POS system to handle customer cash and credit card transactions.
Learned duties for various positions and provided backup at key times.
Office Assistant
Jag Lal Lawyer
03.2018 - 07.2018
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Managed daily data entry and kept clerical information accurate and up-to-date.
Checkout Operator
Supervalue
09.2015 - 05.2016
Maintained clean and organized checkout area, ensuring positive shopping experience for patrons.
Worked flexible schedule and extra shifts to meet business needs.
Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
New Zealand Certificate in Real Estate (Salesperson) -
Open Polytechnic
Wellington, WGN
04.2022
Bachelor of Hospitality Management (Accommodation & Event Management) -
Auckland University of Technology
Auckland, AUK
08.2012
Skills
Time management
Teamwork
Customer service
Problem solving
Calm and Professional Under Pressure
Reference
Urvashi Patel (Daffodil Dairy)-021 2014230
Timeline
Customer Service Assistant
UMP Limited (Daffodil Dairy)
02.2019 - 10.2023
Office Assistant
Jag Lal Lawyer
03.2018 - 07.2018
Checkout Operator
Supervalue
09.2015 - 05.2016
New Zealand Certificate in Real Estate (Salesperson) -
Open Polytechnic
Bachelor of Hospitality Management (Accommodation & Event Management) -
Auckland University of Technology
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