Summary
Work History
Education
Skills
Languages
Custom
Timeline
Generic

MAZHAR Feizi

Auckland,AUK

Summary

Dedicated IT professional with a passion for delivering exceptional customer service and a proven track record in IT support. Adept at providing Level 1 technical assistance in dynamic environments, I bring a comprehensive understanding of ITIL framework practices and a commitment to resolving client queries promptly. With a warm and approachable demeanor, I excel at collaborating with stakeholders to ensure timely issue resolution. Possessing outstanding communication and administrative skills, I am tech-savvy and quick to adapt to new technologies. I am ready to leverage my skills and experience to contribute to the success of your team and exceed customer expectations.

Work History

IT Help Desk

ZAGROX Advertising & Branding Agency
Tehran CBD, Tehran

Education

Bachelor - Information Technology

Otago Polytechnic International Campus
Auckland, NZ
04-2025

Skills

  • ITIL Framework Awareness
  • Outstanding communication and administrative skills
  • Tech-savvy with proficiency in Microsoft products
  • Quick learner with the ability to multitask and prioritize effectively
  • Attention to detail and strong problem-solving skills

Languages

English
Full Professional
Persian
Native/ Bilingual
Turkish
Professional

Custom

  • Proven track record as a fast learner, evidenced by rapid mastery of diverse skills and adaptation to challenging projects. Demonstrates a keen ability to absorb and apply new information efficiently, ensuring swift and successful integration into dynamic work environments. Committed to continuous learning and growth, consistently exceeding expectations in acquiring and applying knowledge.

Timeline

IT Help Desk

ZAGROX Advertising & Branding Agency

Bachelor - Information Technology

Otago Polytechnic International Campus
MAZHAR Feizi