MAZIN ABDELMONIM
Auckland,AUK
Summary
Second-year university student pursuing an Engineering degree with a strong foundation in customer service and logistics support. Proven ability to work effectively in team environments through experience in retail, warehousing, and recruitment. Committed to continuous learning and contributing positively to workplace success.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
JD Sports
, Auckland
02.2025 - Current
- Assisted shoppers with product selection to enhance overall shopping experience.
- Achieved sales through upselling and cross-selling techniques.
- Maintained organized stock and tidy displays to align with brand standards.
Retail Sales Associate
Platypus Shoes
Ormiston, AUCKLAND
12.2021 - Current
- Delivered excellent customer service by assisting shoppers with product selection, providing styling advice, and ensuring a positive in-store experience.
- Achieved and exceeded sales targets through effective communication, product knowledge, and upselling techniques.
- Operated POS systems accurately, handling cash, card, and refund transactions efficiently.
- Maintained store presentation by organizing displays, replenishing stock, and ensuring footwear and apparel sections were neat and appealing.
- Supported back-of-house operations, including stock management, unpacking deliveries, and monitoring inventory levels.
- Worked collaboratively within a team to meet daily sales goals and uphold company standards.
- Ensured compliance with store policies, health & safety guidelines, and loss-prevention procedures.
Ceva
Platypus Shoes
, Auckland
06.2021 - 07.2025
- Ensured accurate packing of shoes, sizes, and quantities for each order.
- Completed orders efficiently while meeting strict packing targets.
- Consistently followed instructions to achieve timely task completion.
Recruitment Associate
Total Recruitment
, Auckland
02.2022 - 02.2023
- Ensured safe lifting and moving of heavy goods, including appliances.
- Adapted quickly to diverse job roles, from delivery assistance to factory work.
- Collaborated with truck drivers and coworkers to enhance efficiency in deliveries and tasks.
Education
Bachlor of Engineering - Information And Computer Systems
University of Auckland
Auckland, NZ12-2027
NCEA LEVEL 1,2 And 3 -
Botany College
Botany Downs, NZ11-2023
Skills
- Customer service
- Team collaboration
- Problem solving
- Data analysis
- Software development
- Time management
- Communication skills
- Phone etiquette
- Cash handling
- Account assistance
- Flexible schedule
- Event coordination
- Retail sales
- Problem-solving
- Data entry
- POS system operation
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Retail Sales Associate
JD Sports
02.2025 - Current
Recruitment Associate
Total Recruitment
02.2022 - 02.2023
Retail Sales Associate
Platypus Shoes
12.2021 - Current
Ceva
Platypus Shoes
06.2021 - 07.2025
Bachlor of Engineering - Information And Computer Systems
University of Auckland
NCEA LEVEL 1,2 And 3 -
Botany College
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