Summary
Overview
Work History
Education
Skills
Languages
References
Personal Information
Timeline
Generic

Mbali Ndlela

Durban,South Africa

Summary

I am a self-motivated, versatile and adaptable worker, who works well in a team environment and also on their own. I am willing to go the extra mile to get the work done and I work well under pressure whilst utilising resources efficiently. I am committed to serving the community diligently.

Overview

11
11
years of professional experience

Work History

CLERK OF WORKS (INTERN)

NQUTHU MUNICIPALITY
04.2021 - 12.2023
  • Record technical faults and customer complaints and resolve within a set timelines
  • Attend to all technical calls and queries for electricity failures
  • Oversee contractor meter installation to correct standard and quality;
  • Adherence, compliance to and enforcing of Health and Safety;
  • Manage meter registration on vending system;
  • Conduct monthly meter readings for electricity;
  • Compile customer invoice files for all services
  • Attend site meetings and client visits;
  • Compile technical reports;
  • Operate and perform work within company systems, policies and procedures;

CLERK OF WORKS (CONTRACT)

MPHAKO TRADING PTY LTD
02.2016 - 12.2019
  • Maintain an overview of the style, format, quality, filing and storage of word processing documents
  • Develop and recommend office procedures and systems to ensure smooth office operations
  • Receive, capture on a database, check and verify payment invoices of external providers prior to forwarding it for processing by the Senior Manager
  • Compile and update statistical information with regards to specific services
  • Assist with delegated tasks including typing, checking and filing of standard application forms, agreements and memoranda capturing and verifying of information electronically
  • Receive and screen communication to the Manager including telephone calls and e-mail messages and provide assistance using independent judgement to determine those requiring priority attention, priorities, channel and facilitate communication from department heads and department coordinators through the Directors office
  • Respond to letters and general correspondence of a routine nature
  • Liaise with the general public regarding complaints and capture complaints on a shared database and provide general information to the public
  • Attend to visitors and direct them to the appropriate personnel
  • Record detain formation detailing the facilities and functions of the municipality
  • Remove and replace consumable items (paper, ink) from specific office equipment, transmitting/receiving facsimile and/or attending to the photocopying of correspondence/documents

RECEIVER CLERK

02.2013 - 10.2015
  • Manage deliveries to a warehouse by verifying and signing for deliveries unloading and storing the received items, processing any returns and unsatisfactory items
  • Accept and process deliveries
  • Verifying delivered items, unloading deliveries from trucks, ensuring items are stored correctly, and processing returns
  • Inspect deliveries with great attention to detail and be in good physical condition to lift and move heavy items
  • Comparing purchase orders with invoices and packaging lists
  • To ensure deliveries they match order and invoice criteria
  • Organizing and storing received items in appropriate areas
  • Updating inventory with received items
  • Oversee outsourced staff in ensuring correct movement of stock within cages and checking invoices
  • Ensuring that the right amount of goods are available in store and are being sold at the right Place, through planning , careful purchasing and sensible promotions to enhance profits
  • Ensuring accurate, complete and validity of all goods and materials received
  • Ensuring goods received are correctly binned on shelves timeously, utilize lock -up trolleys and conducting stock count
  • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards

Education

National Diploma - Community Extension, Plant & Animal Production, Rural development & project management

MANGOSUTHU UNIVERSITY OF TECHNOLOGY
01.2012

Grade 12 (Matric) - English, IsiZulu, Biology, Agricultural science, Physical science, Business Economics

ZAMAKAHLE HIGH SCHOOL
01.2007

Skills

  • Time Management Skill
  • Conflict Resolution
  • Communication Skill
  • Attention to detail
  • Problem solving
  • Use of technology
  • Ethics and professionalism
  • Data processing & analysis
  • Client orientation and customer focus
  • Communication
  • Learning and orientation
  • Personal
  • Motivation
  • Flexible
  • Problem solving
  • Teamwork
  • Positive attitude
  • Computer Literacy
  • Windows 7
  • Ms Word 2007
  • MS Excel 2007
  • Ms PowerPoint 2007
  • Email & Internet
  • MS Word
  • MS Excel
  • MS PowerPoint
  • MS Outlook

Languages

English
IsiZulu
IsiXhosa

References

  • Mr. Linda Mlindi, Senior Manager, Nquthu Municipalities, 083 540 6817
  • Miss Nomcebo Mambo, Supervisor Dept. of (IMS), 078 664 5741 / 065 827 6368
  • Mr. Hendric Rakoma, Area Cleaning Officer (DSW), 068 426 1683

Personal Information

  • Gender: Female
  • Nationality: South African
  • Driving License: Code10 (C1)

Timeline

CLERK OF WORKS (INTERN)

NQUTHU MUNICIPALITY
04.2021 - 12.2023

CLERK OF WORKS (CONTRACT)

MPHAKO TRADING PTY LTD
02.2016 - 12.2019

RECEIVER CLERK

02.2013 - 10.2015

Grade 12 (Matric) - English, IsiZulu, Biology, Agricultural science, Physical science, Business Economics

ZAMAKAHLE HIGH SCHOOL

National Diploma - Community Extension, Plant & Animal Production, Rural development & project management

MANGOSUTHU UNIVERSITY OF TECHNOLOGY

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