McKenzee Morresey
Invercargill,STL
Summary
I would describe myself as a hardworking employee enthusiastic about learning inside and out. I am an individual that pursues all opportunities to learn new skills and contribute success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Dairy Milker
ACDC Farming
- I was privileged enough that the last 4 years I have had the opportunity having a family member run a dairy farm. This allowed me to have holiday and weekend work at my fingertips to be able to milk cows and endure the lifestyle of a dairy farmer.
- Milked 650 cows using milking machinery.
- Maintained farm equipment and vehicles.
- Maintained the upskill of technology - using Paysource app for wages and hours.
Checkout Operator
Wānaka New World
- During my years of schooling my family owned a holiday house in Wānaka, Otago. We would go to Wānaka for the school holidays were I would have New World as my holiday job.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts when required.
- Helped customers complete purchases, locate items, and join reward programs.
Service Advisor
GWD Russell's Motor Group
05.2022 - Current
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Maintained up-to-date knowledge of product and service changes.
- Met customer call guidelines for service levels, handle time and productivity.
- Developed and updated databases to handle customer data.
Beauty Therapist
Radiance Skin & Day Spa
10.2021 - 01.2022
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Processed payments, entering sales in register for prompt customer service.
Beauty Assistance
Beauty & Beyond Urban Retreat
07.2020 - 11.2021
- Arranged merchandise to present visually appealing displays and attract clientele.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Successfully managed the Kitomba computer system.
Hairdressing Assistant
Marlene’s Hair Salon
11.2020 - 01.2021
- I was employed with Marlene Hair Salon during 2020 Christmas Holidays.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
Education
St Thomas Aquinas
Winton, NZLevel 5 Certificate of Beauty Therapist - Beauty Therapist
Southern Institute of Technology
Invercargill, NZ12.2021
NCEA 1 & 2 -
Southland Girls' High School
Invercargill, NZ12.2020
Skills
- Knowledge and experience in Microsoft Office
- Multitasking and Organization
- Listening Skills
- Workflow Management
- Excellent Communication
- Calm and Professional Under Pressure
- Telephone Reception
- Administrative and Office Support
- Attention to detail
Additional Infomation
• Nationality - New Zealand Citizen.
• Interests - Netball, watching rugby, water skiing and snow skiing, exploring the outdoors, enjoying time with friends and family.
• Referees -
Dayna Cunningham
Contract Dairy Farmer.
027 288 3901
Jo Thomas
Business owner - Radiance Skin & Day Spa.
03 445 8444
Brent & Maria Scammell
Business owner.
Brent Scammell Honda.
027 443 8649
Petra Hartley
Work colleague.
027 633 0633
.
Timeline
Service Advisor
GWD Russell's Motor Group
05.2022 - Current
Beauty Therapist
Radiance Skin & Day Spa
10.2021 - 01.2022
Hairdressing Assistant
Marlene’s Hair Salon
11.2020 - 01.2021
Beauty Assistance
Beauty & Beyond Urban Retreat
07.2020 - 11.2021
Dairy Milker
ACDC Farming
Checkout Operator
Wānaka New World
St Thomas Aquinas
Level 5 Certificate of Beauty Therapist - Beauty Therapist
Southern Institute of Technology
NCEA 1 & 2 -
Southland Girls' High School
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