Summary
Overview
Work History
Education
Skills
Interests and Hobbies
Timeline
Generic

Mckenzie Akeroyd

Invercargill,STL

Summary

I am a dedicated and well organized person with an enthusiastic and friendly personality with experience working in a variety of settings. I can work both independently and collaboratively, guaranteeing that I can complete the task quickly whether I am working by myself or in a team. I am a very quick learner with a strong work ethic and have good time management skills. On a daily basis I enjoy interacting with a diverse group of people from a range of different backgrounds. When working with a team I have the capacity to communicate effectively with others and strive to provide a high standard of customer service while also helping and supporting those in need.

Overview

4
4
years of professional experience

Work History

Receptionist

ILT Stadium Southland
04.2021 - Current
  • Processed cash and credit card transactions securely and promptly for customer payments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Interacted with a wide range of customers, understanding people from many backgrounds and all ages.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Maintained and distributed information for functions and events.
  • Worked under pressure and met deadlines while maintaining composure in difficult situations.
  • Resolved customer problems and complaints.
  • Responded to customer inquires and phone calls.

Front of House

Arrowtown Bakery - Holiday Job
12.2019 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Table service and waitressing.
  • Cleaning duties including helping with dishes.
  • Formed relationships with other staff while I am there for a short time.
  • Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.

Checkout Operator

New World Windsor
04.2021 - 07.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Dealt with unhappy customers during Covid - 19 Lockdown's.
  • Cleaned checkouts at the end of each shift.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Casual Team Member

Rowena Jackson Retirement Village
04.2019 - 04.2020
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Table service and waitressing including making barista coffees.
  • Engaged with residents in a sincere and friendly manner.
  • Talked clearly and in a normal tone while facing the elderly person directly at eye level.
  • Participated in many activities and day trips.

Education

Southland Girls High School
Invercargill, NZ

Skills

  • Positive attitude and energetic
  • Confident
  • Committed
  • Organised
  • Time management
  • Communication
  • Professional
  • Leadership

Interests and Hobbies


I participate in a variety of extra-curricular activities in addition to my job at ILT Stadium Southland and my education at Southland Girls High School. I have always enjoyed dancing since I was around 5 years old and have participated in after school Jazz, Ballet, Contemporary, Acrobatics, Hip - Hop, Musical Theatre and Tap dancing classes until I was 16. In my spare time I enjoy volunteering at a local charity "The Shoe Booth" where I help organise events which provide the local community in need with free shoes, food, clothes, haircuts, massages and beauty treatments. I also take part in gym classes and enjoy going on walks with my dog and family in my own time which shows my passion for health and fitness.



Timeline

Receptionist

ILT Stadium Southland
04.2021 - Current

Checkout Operator

New World Windsor
04.2021 - 07.2022

Front of House

Arrowtown Bakery - Holiday Job
12.2019 - Current

Casual Team Member

Rowena Jackson Retirement Village
04.2019 - 04.2020

Southland Girls High School

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Mckenzie Akeroyd