Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Hi, I’m
Crystal Siala
Waitangirua,Porirua
Summary
Overview
3
years of professional experience
Work History
New Zealand Defence Force
Security Guard
12.2023 - 07.2024
Job overview
- Monitoring and analyzing CCTV camera footage
- Respond to alarms in a timely manner
- Control visitor and employee building access
- Escorting visitors and staff
- Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences..
- Completed full building and grounds patrols to spot and investigate concerns.
- Investigated suspicious activities and persons to maintain security of premises.
Allied Security
Security Guard
12.2022 - 11.2023
Job overview
- Patrolled interior and exterior locations to detect signs of intrusion and deter unauthorized entrance
- Communicated with the security team via 2-way radio or cell phone to address incidents from varied locations
- Monitored electronic cameras and surveillance systems to identify security issues
- Remained alert and vigilant for suspicious persons, packages and activities
- Prohibited access to restricted areas, checking and verifying identification, credentials and documents
- Trained new security team members on job-specific tasks and company policies.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, and by foot.
BP Connect
Customer Service Representative
09.2021 - 12.2022
Job overview
- Answered inbound calls to greet and assist customers with various needs and questions
- Addressed customer concerns and complaints and resolved issues promptly
- Helped team performance by training and mentoring new employees
- Alerted supervisors regarding safety and security issues
- Minimized loss by watching for and recognizing security risks and active theft
- Maintain cleanliness of store and forecourt.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
Youth Development Unit Upper Hutt, WGN
Some College (No Degree) from First Aid Certificate
University Overview
Physical training, field craft, navigation, drill, leadership.
Te Wananga O AotearoaPorirua, WGN
Some College (No Degree) from Employment Skills, Kawai Raupapa
University Overview
Write a CV and cover letters, practice job interviews, build skills employers are looking for - reliability, team-work and leadership, communication. Performance studies, performance skills, history and cultural practices relating to Toi.
Porirua CollegePorirua, WGN
Some College (No Degree)
University Overview
English, math, science, performing art, music, Samoan, social studies, I.T
Skills
- Customer service
- Self motivation
- Attention to detail
- Organization skills
- Dexterity
- Security
- Time management
- ID Verification
- Access Control
Languages
English
Samoan
Certificates
Certificates
- NZ first aid certificate
- Green COA
Drivers license
Drivers license
Full
References
References
- Tohoa Monica Koteka, BP Connect Porirua, Cafe Team Leader, 021 0912 3396
- Kawal Singh, Allied Security, Mobile Patrol Manager, 021 0800 8397
Timeline
Security Guard
New Zealand Defence Force
12.2023 - 07.2024
Security Guard
Allied Security
12.2022 - 11.2023
Customer Service Representative
BP Connect
09.2021 - 12.2022
Youth Development Unit
Some College (No Degree) from First Aid Certificate
Te Wananga O Aotearoa
Some College (No Degree) from Employment Skills, Kawai Raupapa
Porirua College
Some College (No Degree)
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