To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Diversional Therapist
Ultimate Care Group
03.2019 - Current
Designed, implemented and managed recreation programmes in group or individual setting.
Built strong rapport with residents, families and/or whanau, Fostering trust and open communication to ensure best outcomes.
Provided support and shared decision making with our Māori residents and their whanau, to achieve hauora (tinana, hinengaro, whānau and wairua) goals.
Provided training to staff in Māori kawa and tikanga.
Assessed and documented residents' progress. Tracking improvements and identifying areas for growth, tailoring programs to individual needs.
Enhanced resident well-being through personalized plans tailored to individual needs and goals.
Collaboration with clinical team, medical professionals and other healthcare providers.
Active contribution to a culture of professionalism, safety and quality in the workplace.
Successfully contributed to the Rest Home certification and audit.
Provided mentorship to fellow Activities Coordinators and Diversional Therapists nationwide for UCG.
Selected for the Ultimate Care Group National Dementia Steering Group - Analyze and steer the future of Dementia with UCG.
Activities Coordinator
Ultimate Care Group
03.2015 - 03.2019
Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
Organized diverse activities, addressing various interests and promoting social interaction among participants.
Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Fostered a sense of belonging among participants through regular recognition of achievements during group gatherings and celebrations.
Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
Maintained and ordered supplies for activities.
Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
Improved event coordination efficiency by streamlining processes, resulting in smoother execution of planned activities.
Site Supervisor
OCS Cleaning Services General Commercial Cleaning
02.2011 - 02.2015
Trained new team members on site policies and procedures.
Maintained records and logs of work performed, materials and equipment used.
Worked with managers and team members to meet strict timelines.
Oversaw team members safety and efforts at work site.
Developed work schedules for team members to maximize shift coverage.
Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
Education
New Zealand Certificate in Health And Wellbeing - Social And Community Services (Level 4)
Careerforce
Wellington, NZ
09.2019
Skills
Evaluate
Timeline
Diversional Therapist
Ultimate Care Group
03.2019 - Current
Activities Coordinator
Ultimate Care Group
03.2015 - 03.2019
Site Supervisor
OCS Cleaning Services General Commercial Cleaning
02.2011 - 02.2015
New Zealand Certificate in Health And Wellbeing - Social And Community Services (Level 4)