Meena Karthikraj
Auckland
Summary
Smart and quick learner with a Master’s in Computer Applications and over three years of experience in customer service along with data entry and administration. Skilled in communication, problem-solving, and technical support. Eager to contribute and adapt in any professional environment while continuously learning and growing.
Overview
4
4
years of professional experience
Work History
Executive – Customer Service
Datamatics Global Services Limited
02.2019 - 09.2022
- Delivered high-quality support to customers, resolving issues efficiently and professionally.
- Maintained accurate records of customer interactions and service requests.
- Worked collaboratively with team members to improve customer satisfaction and meet service targets.
- Adapted quickly to new processes and software systems to enhance service delivery.
- 6 Months experience in data entry and administration.
- Managing phone calls, emails and visitors in professional manner.
Education
Master of Computer Applications - MCA
Pondicherry University
IndiaSkills
Microsoft Office
- Customer relations
- Operations Start-up
- Customer-oriented
- Staffing
- Growth planning
Additional Information
- Eligible to work full time in New Zealand – Resident Visa holder.
- Open to roles in data entry, customer service, administration, or IT-related fields.
Timeline
Executive – Customer Service
Datamatics Global Services Limited
02.2019 - 09.2022
Master of Computer Applications - MCA
Pondicherry University