Worked as Countdown supervisor at St Lukes. Manage immediate customer complaints and resolve inquiries in a timely and satisfactory manner, maintaining a positive shopping experience. Provide assistance to Duty Officers in day-to-day logistics and operations. Oversee daily checkout operations, ensuring efficient and accurate processing of customer transactions. Train and mentor checkout staff on customer service protocols, product knowledge, and cash handling procedures. Monitor inventory levels, coordinate restocking activities, and address any discrepancies in stock. Collaborate
Permanent Resident