Overview
Work History
Education
Skills
Timeline
Generic
Meenal Kumari

Meenal Kumari

Auckland,Onehunga

Overview

16
16
years of professional experience

Work History

Senior Hairdresser

P And Q Professional Salon
10.2023 - Current
  • Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
  • Developed loyal following of clients by providing high-quality services.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance. I am a good receptionist

Sales Assistant

Singh Dairy Shop
02.2021 - 03.2022
  • Boosted store revenue through upselling and cross-selling techniques.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Wrapped, boxed and weighed bakery department products.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Managed efficient cash register operations.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Beautician

Jinny Hair Saloon
02.2011 - 08.2012
  • Developed and deepened customer relationships by building loyalty and promoting referrals to increase customer base by Number%.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.

Waitress

Triangle Milkbar
04.2008 - 05.2009
  • Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Education

Certificate In Hairdressing And Beauty - Hair Design

Fiji National University
Suva Fiji Islands.
02.2013

Skills

  • Cuts for women
  • Styling Suggestions
  • Clear Communication
  • Shampooing and Conditioning
  • Chemical Application
  • Outstanding client retention
  • Relationship Building
  • Facials and makeup applications
  • Customer Buying Habits
  • Client Relationship Building
  • Staff Supervision

Goal Setting and Achievement

Looking after elder people at home or in age care facility I looked after my mum for 1year under hospital supervision and at home

Timeline

Senior Hairdresser

P And Q Professional Salon
10.2023 - Current

Sales Assistant

Singh Dairy Shop
02.2021 - 03.2022

Beautician

Jinny Hair Saloon
02.2011 - 08.2012

Waitress

Triangle Milkbar
04.2008 - 05.2009

Certificate In Hairdressing And Beauty - Hair Design

Fiji National University

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Meenal Kumari