Meenu Shaji
Wellington,Wellington
Summary
Organized, customer-focused professional with strong communication and administrative skills, seeking a Dental Receptionist position. Proven ability to manage front desk operations, handle patient inquiries, and schedule appointments efficiently. Experienced in customer service, cash handling, and maintaining detailed records. Dedicated to creating a welcoming environment and providing excellent patient care. Available for part-time or full time shifts with a flexible schedule.
Overview
6
6
years of professional experience
Work History
Owner & Operator
Cakesmith
01.2021 - 03.2024
- Managed a successful home-based business, handling client consultations, order processing, and maintaining detailed records of transactions.
- Scheduled appointments with clients and provided personalized service to meet their requirements.
- Ensured smooth day-to-day operations by managing finances, tracking payments, and maintaining accurate records.
- Handled customer inquiries via phone, email, and in person, ensuring timely responses and excellent service.
Volunteer Shop Assistant
Jerusalem Mar Thoma Church, Charity Shop
01.2021 - 03.2023
- Greeted customers, answered questions, and provided assistance with product selection.
- Managed the cash register, processed payments, and maintained accurate transaction records.
- Assisted with store organization, restocking shelves, and maintaining a clean, welcoming environment for customers.
Customer Service Representative
Petrolink Data Services Private Ltd
01.2018 - 01.2021
- Delivered outstanding customer service, resolving client issues and maintaining positive relationships.
- Assisted with daily operations, including managing customer requests, data entry, and preparing reports.
- Maintained accurate and up-to-date records, ensuring data integrity and timely reporting.
Education
B.Tech in Electrical and Electronics Engineering -
Mahatma Gandhi University
07.2018
Skills
- Patient Appointment Scheduling
- Customer Service & Communication
- Cash Handling & Payment Processing
- Front Desk Operations
- Medical/Dental Record Management
- Time Management & Organization
- IT Skills & Data Entry
- Multitasking & Attention to Detail
- Problem Solving & Adaptability
Accomplishments
Best Outgoing Student, 2018
Languages
English
Malayalam
Availability
Available for part-time or full-time shifts, including weekends. Flexible schedule to meet clinic needs.
References
Available upon request.
Timeline
Owner & Operator
Cakesmith
01.2021 - 03.2024
Volunteer Shop Assistant
Jerusalem Mar Thoma Church, Charity Shop
01.2021 - 03.2023
Customer Service Representative
Petrolink Data Services Private Ltd
01.2018 - 01.2021
B.Tech in Electrical and Electronics Engineering -
Mahatma Gandhi University
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