Megan de Wet
Auckland,AUK
Summary
Hardworking and high-achieving job-seeker with strong organizational skills eager to secure entry-level human resources position. Excels in fast-paced individual and collaborative work environments, and possesses a passion for problem-solving. High level of social awareness, with extensive experience in relationship-building and conflict resolution.
Overview
4
4
years of professional experience
Work History
Directions Coach
Gracegate Community Centre
02.2023 - Current
- Increased young adults' involvement in church activities by 100% through developing and implementing engaging programs tailored to their interests.
- Enhanced the spiritual growth of young adults through weekly Bible study sessions and group discussions on faith-related topics.
- Organised community outreach projects for young adults, fostering a sense of social responsibility and promoting church mission.
- Improved retention rates among young adult members by providing a welcoming and inclusive environment, addressing their concerns and needs effectively.
- Collaborated with other pastoral staff to develop strategies for integrating young adults into the broader church community more effectively.
Te Rau Aukaha Academic Mentor
Massey University
02.2022 - 11.2023
- Enhanced Māori student achievement by providing individual and collaborative academic guidance and support.
- Facilitated workshops on effective study habits, time management skills, and test-taking strategies for increased Māori academic success
- Facilitated 10-15 assessment-specific workshops per semester, with focuses on management and business law.
- Supported approximately 50 Māori students per semester in developing critical thinking skills through problem-solving exercises and group discussions.
Receptionist, Swim Instructor
Northern Arena
02.2020 - 02.2023
- Enhanced customer satisfaction, within a client base of 3500, by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively multi-tasking to manage approximately 30+ incoming phone calls, 50+ emails, and 70+ walk-in clients per shift.
- Cultivated positive relationships with clients through professional demeanour and excellent interpersonal skills.
- Resolved customer problems and complaints.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.
- Developed strong relationships with students' families through open communication channels, fostering loyalty to our program over time.
- Mentored new swim instructors in department policies and best practices for effective teaching strategies within our program framework.
Directions Coach, Social Media Support
Gracegate Community Centre
02.2020 - 02.2022
- Boosted self-esteem for at-risk youth through consistent support, encouragement, and positive reinforcement.
- Fostered a sense of community within the program by organising group outings, events, and team-building exercises.
- Established trust with mentees through active listening, empathy, and genuine interest in their lives and experiences.
- Boosted brand awareness by creating and scheduling engaging content across various social media platforms.
- Managed community interactions by responding to comments and inquiries, fostering a positive brand image.
- Boosted player confidence through personalised training sessions and continuous feedback.
Education
Bachelor of Business - Human Resource Management And Employment Relations
Massey University
Auckland11.2023
High School Diploma -
KingsWay School
Auckland01.2019
Skills
- Empathy and relationship-building
- Communication skills
- Public speaking
- Creative problem-solving
- Conflict resolution
- Leading and facilitating
- Self-discipline
- Organisation and optimisation
- Microsoft Office proficiency
- Links and PerfectMind software proficiency
Accomplishments
KingsWay School Head Girl - 2019
KingsWay School Student Representative to the Board of Trustees - 2019
KingsWay School Bennett Leadership Award - 2019
References
References available upon request.
Timeline
Directions Coach
Gracegate Community Centre
02.2023 - Current
Te Rau Aukaha Academic Mentor
Massey University
02.2022 - 11.2023
Receptionist, Swim Instructor
Northern Arena
02.2020 - 02.2023
Directions Coach, Social Media Support
Gracegate Community Centre
02.2020 - 02.2022
Bachelor of Business - Human Resource Management And Employment Relations
Massey University
High School Diploma -
KingsWay School
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