Megan J Smyth

• Collaboration with External Stakeholders:
  Partnered with local police, councils, and community organizations to address public health concerns, improve alcohol safety practices, and support local regulation enforcement.
• Deadline-Driven Application Processing:
  Managed and reviewed alcohol licensing applications, consistently meeting a 15-day reporting deadline to ensure efficient processing and compliance with regulatory frameworks.
• Community Outreach & Engagement:
  Attended and contributed to community events, raising awareness about alcohol, tobacco, and other drug-related issues, and promoting responsible retailing and consumption practices.
• Education:
  Delivered education to liquor license holders and vape/tobacco retailers on the latest legislative changes, promoting best practices in compliance and risk mitigation.
• Conflict Resolution & Advisory:
  Acted as a key point of contact for applicants facing regulatory challenges, offering clear advice and working to resolve any issues to facilitate smooth operations and compliance.

Client Engagement & Employment Pathway Support

• Calling clients to discuss their employment pathways, screening for job positions, and updating client CMS profiles.

CV Construction & Employment Readiness Support

• Leading a CV construction project to assist clients in crafting professional resumes, preparing them for employment opportunities.

Labour Market Analysis & Reporting

• Creating detailed Labour Market reports using analytics and Excel, providing actionable insights to support client employment strategies.

Internal Communications Design & Marketing for Employment Services

• Updating and redesigning the internal MSD website using team sites to improve accessibility and user experience.
• Designing posters for service centres and job campaigns to promote available employment opportunities and services.
• Creating the internal programme provider handbook for service centres, enhancing service delivery and standardizing processes across teams.

Child Supervision & Group Management

• Looking after large groups of children, ensuring safety, well-being, and a positive environment.

Conflict Resolution & Behaviour Management

• Resolving conflicts between children, fostering positive interactions and promoting a harmonious group dynamic.

Meal Preparation & Nutrition Support

• Making afternoon tea and preparing snacks, ensuring dietary needs are met and providing nutritious options for the children.

• Processing customer orders at the checkout accurately and quickly
• Handling cash and card transactions according to set procedures
• Processing refunds
• Running break sheet/running shift
• Delivering excellent customer service every time
• Giving a fast and friendly service at the tills
• Providing outstanding customer satisfaction through excellent service
• Talking to customers and assisting them when they need help