Megan-Sue Kahukiwa-Smith
Wainuiomata,WGN
Summary
Dynamic and dedicated professional with extensive experience at The Warehouse Petone, excelling in customer service and cash handling. Proven ability to enhance operational efficiency and foster teamwork, while maintaining high standards of professionalism and courtesy. Recognized for exceptional problem-solving skills and a strong work ethic in fast-paced environments.
Knowledgeable Desired Position with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
4
4
years of professional experience
Work History
Cashier
The Warehouse Petone
Petone, WGN
01.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations.
- Handled cash management, including balancing tills at the start of shifts.
- Contributed to loss prevention efforts through vigilant monitoring of store activities.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Administrator
The Warehouse Petone
Petone
01.2023 - Current
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Assisted in training new employees on company policies and procedures.
- Executed daily administrative tasks, enhancing operational efficiency within the team.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Implemented quality checks to maintain high standards of product handling and presentation.
- Developed workflow improvements that increased productivity while reducing waste within the warehouse operations.
Self Service Attendant
The Warehouse Petone
Petone, WGN
03.2022 - 01.2023
- Assisted customers in locating products and providing information on merchandise.
- Processed transactions accurately using point-of-sale systems.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Adapted quickly to changing tasks in a fast-paced retail environment, ensuring operational efficiency.
- Contributed to team goals through effective communication and cooperation with coworkers.
- Ensured compliance with health and safety regulations by diligently monitoring procedures and implementing necessary adjustments when required.
- Maintained cleanliness and organization of store displays and product shelves.
- Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
- Maintained clean and professional appearance during work shift.
- Maintained clean and orderly work station.
Front of House Server
Zampelles
Lower Hutt, WGN
07.2021 - 02.2022
- Provided exceptional customer service, ensuring guest satisfaction and enhancing dining experience.
- Managed food and beverage orders efficiently, coordinating with kitchen staff for timely delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu items and service protocols for consistent guest interactions.
- Handled cash transactions accurately, processing payments while maintaining a balanced cash drawer.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Written and verbal communication
- Professionalism and courtesy
Languages
Maori
Limited Working
Timeline
Cashier
The Warehouse Petone
01.2023 - Current
Administrator
The Warehouse Petone
01.2023 - Current
Self Service Attendant
The Warehouse Petone
03.2022 - 01.2023
Front of House Server
Zampelles
07.2021 - 02.2022