Meghana H R
Auckland,New Zealand
Summary
Delivery-focused technology professional with 10+ years of experience leading SaaS and ERP solution delivery across public-sector clients in New Zealand and APAC. Proven track record managing end-to-end delivery — from scoping and estimation to release and client handover — while ensuring strong stakeholder engagement, governance, and team collaboration. Skilled in mentoring teams, driving agile delivery practices, and improving delivery outcomes for complex, mission-critical systems.
Overview
10
10
years of professional experience
Work History
Delivery & Integration Manager
Datacom Solutions Limited
08.2022 - Current
- Lead end-to-end delivery for SaaS ERP integrations (Datascape) across NZ councils, ensuring on-time delivery, quality, and client satisfaction.
- Own delivery planning, backlog management, sprint scheduling, and stakeholder updates across multiple concurrent projects.
- Act as primary delivery contact for customers, managing project scope, risk, and change requests with transparent communication.
- Oversee integration design and configuration between Datascape and third-party systems (Assetic, Adapt, RAMM, BNZ, Linkly, Verifone).
- Introduced structured sprint and release practices, improving delivery cadence and reducing post-release defects.
- Mentor cross-functional teams (developers, analysts, testers) and promote agile best practices.
Configuration Analyst
Datacom Solutions Limited
02.2022 - 07.2022
- Configured ERP application features aligned with business and client requirements.
- Supported QA, release, and planning teams to ensure on-schedule feature deployment.
- Provided ongoing support and troubleshooting for configuration and release issues.
Integration Analyst
Datacom Solutions Limited
12.2020 - 01.2022
- Delivered integration solutions between Datascape and external systems for council clients.
- Collaborated with product and business teams to define technical requirements and deliver stable ERP integrations.
- Ensured high-quality solution documentation and smooth handover to operations and support teams.
Associate Business Analyst
Shell India Markets Pvt. Ltd.
10.2018 - 10.2019
- Delivered cross-functional integrations and configurations across SAP (SD/MM/FI) and external systems (Salesforce, APIGEE, BNZ).
- Authored functional specifications, dataflow diagrams, and API interface documentation.
- Led end-to-end testing (unit, integration, UAT) and supported post-go-live stabilization.
Associate Business Analyst (Client: Apple Inc.)
Infosys Ltd.
12.2015 - 09.2018
- Delivered SAP integration and compliance enhancements for Apple Brazil operations (NF-e 4.0 upgrade).
- Created functional specs, pricing logic, and fiscal configuration; led testing and production rollout.
Education
M.Tech - Computer Network Engineering
Visvesvaraya Technological University (VTU)
B.E. - Information Science & Engineering
VTU Belgaum
Skills
- End-to-end software project delivery (scope, plan, deliver, support)
- Customer and stakeholder relationship management
- Agile delivery leadership: backlog planning, sprint execution, retrospectives
- Delivery governance, reporting, and risk management
- SaaS & integration architecture, API-based solutions (REST/OAuth2)
- Continuous improvement and team mentoring
- Delivery Leadership & Team Management – Backlog planning, release coordination, documentation (Confluence), and handover to Professional Services
- ERP & SaaS Delivery – Datacom Datascape ERP configuration, integrations, and client onboarding
- Integration & APIs – REST APIs, OAuth2, Swagger/Postman, secure payment interfaces (BNZ, Linkly, Verifone)
- Tooling & Cloud – GitHub, Azure DevOps, CI/CD pipelines, Visual Studio, SQL
- Testing & Governance – UAT, integration, regression, risk identification, SDLC compliance
Timeline
Delivery & Integration Manager
Datacom Solutions Limited
08.2022 - Current
Configuration Analyst
Datacom Solutions Limited
02.2022 - 07.2022
Integration Analyst
Datacom Solutions Limited
12.2020 - 01.2022
Associate Business Analyst
Shell India Markets Pvt. Ltd.
10.2018 - 10.2019
Associate Business Analyst (Client: Apple Inc.)
Infosys Ltd.
12.2015 - 09.2018
B.E. - Information Science & Engineering
VTU Belgaum
M.Tech - Computer Network Engineering
Visvesvaraya Technological University (VTU)