QA Lead with 15 years’ experience delivering complex digital solutions across banking, insurance, and regulated environments within Agile delivery teams.
Proven leader of end-to-end quality delivery, defining test strategy, managing multi-phase testing, and driving quality outcomes across multiple release cycles.
Strong hands-on expertise in UI and API automation, designing scalable frameworks integrated with CI/CD pipelines to enable efficient, reliable releases.
Broad business perspective, with experience as a Digital Product Owner and Business Analyst, enabling strong stakeholder alignment and business-focused delivery.
Overview
15
15
years of professional experience
Work History
Senior Quality Analyst (Contract)
IAG
10.2021 - Current
Delivered end-to-end QA for ClaimCenter, building scalable UI and API automation frameworks (Selenium, Cucumber, Java, Rest Assured, Ruby, ReadyAPI).
Defined and enforced automation best practices, coding standards, and process improvements across teams.
Mentored QA team members, driving adoption of automation frameworks and internal capability uplift.
Executed regression suites, validated data integrity (SQL), and provided actionable insights to stakeholders for risk mitigation.
Digital Product Owner
BNZ
04.2021 - 10.2021
Owned product vision, roadmap, and backlog for a governance, risk, and compliance platform, aligning delivery to strategic business and regulatory outcomes.
Partnered with stakeholders, SMEs, and vendors to translate complex risk and compliance needs into clear, delivery-ready requirements.
Led solution design and complex integration initiatives, driving cross-functional alignment and informed decision-making.
Worked closely with engineering leadership to monitor delivery progress, uplift team capability, and ensure outcomes aligned with product objectives.
Senior Automation Tester
BNZ
09.2020 - 04.2021
Established and evolved UI automation capability using Cypress, improving test coverage and release confidence within a regulated delivery environment.
Defined testing standards, metrics, and methodologies, aligning quality outcomes with business and delivery objectives.
Drove continuous improvement through defect analysis and triage, partnering with developers and product stakeholders to address root causes and reduce rework.
Contributed to team capability uplift, supporting hiring and mentoring of senior automation testers.
Test Analyst III
IAG
04.2018 - 09.2020
Designed and implemented scalable UI and API automation frameworks (Selenium, Cucumber, Java, REST Assured), significantly reducing manual testing effort and improving regression efficiency.
Established automation standards and tooling strategy, promoting best practices and ensuring consistency and scalability across teams.
Built internal automation capability, mentoring QA team members and driving adoption of frameworks and quality engineering practices.
Provided quality insights across the delivery lifecycle, including defect analysis, data validation, and execution reporting to support informed release decisions.
Senior QA Engineer - Automation
Debitsuccess
11.2017 - 03.2018
Strengthened API and performance testing capability, developing automated web service tests (Postman) and performance testing (JMeter) to improve system reliability and scalability.
Enabled team-wide automation adoption, training and supporting QA engineers to effectively maintain and extend automation assets.
Partnered with developers and Product Owners to assess risk, prioritise defects, and drive quality outcomes across the delivery lifecycle.
Promoted quality culture and capability growth, leading QA guild sessions and contributing to recruitment of high-quality QA talent.
Business Analyst
Datacom
03.2017 - 11.2017
Designed and developed solutions with technology teams, aligning with evolving client needs.
Analyzed and documentedbusiness processes to support strategic goals and operational changes.
Captured requirements through stakeholder interviews, workshops, and backlog prioritization.
Authored user stories with clear acceptance criteria to guide development and QA.
Test Analyst
Datacom
06.2016 - 07.2017
Ensured software quality through manual and automated testing, driving timely defect resolution.
Developed and maintained automated test frameworks (Selenium, Cucumber, Java) to boost efficiency.
Executed test strategies, performance scripts, and debugging to optimize system reliability.
Reported insights and testing impact to stakeholders, demonstrating value across platforms.
Senior Software Engineer - Test Automation
ArisGlobal
11.2010 - 09.2015
Developed and maintained automated test scripts (Sahi, Selenium, Watij, AutoIt, Java) to improve efficiency.
Evaluated tools and processes, recommending automation strategies aligned with organizational goals.
Led test automation workshops and supported team growth through hiring and mentoring.
Tracked defects and ensured quality across multiple clinical and trial management platforms.
Education
Bachelor of Engineering - Information Science and Engineering
Visvesvaraya Technological University
India
07.2010
Skills
Selenium WebDriver
Cypress
TestCafe
Ruby on Rails
Java
JavaScript
Groovy Script
Cucumber
SpecFlow
Spring Boot
REST Assured
Postman
ReadyAPI
SoapUI
JMeter
Sahi
Watij
Maven
JUnit
TestNG
Zephyr
QTest
JIRA
Bitbucket
Github
IntelliJ
Miro
SQL Server Management Studio
PgAdmin
MongoDB
Azure Data Studio
Oracle Database
MySQL
BrowserStack
Jenkins
Bamboo
Splunk
AWS CloudWatch
Timeline
Senior Quality Analyst (Contract)
IAG
10.2021 - Current
Digital Product Owner
BNZ
04.2021 - 10.2021
Senior Automation Tester
BNZ
09.2020 - 04.2021
Test Analyst III
IAG
04.2018 - 09.2020
Senior QA Engineer - Automation
Debitsuccess
11.2017 - 03.2018
Business Analyst
Datacom
03.2017 - 11.2017
Test Analyst
Datacom
06.2016 - 07.2017
Senior Software Engineer - Test Automation
ArisGlobal
11.2010 - 09.2015
Bachelor of Engineering - Information Science and Engineering