Mehakpreet Kaur
Auckland,AUK
Summary
Motivated Customer Service Representative with retail experience in fast-paced, team-based environments. Personable and professional communicator with fluency in English. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
5
5
years of professional experience
Work History
Manager
Grocery Store Outlet
03.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Volunteer
Assistance
05.2019 - 07.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Master of Information Technology - Information Technology
Whitecliffe College
67 Symonds Street, Grafton, Auckland07.2024
Bachelor of Computer Application -
Punjabi University
India05.2019
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Decision-Making
- Computer Skills
- Customer Service
- Teamwork and Collaboration
- MS Office
Timeline
Manager
Grocery Store Outlet
03.2024 - Current
Volunteer
Assistance
05.2019 - 07.2023
Master of Information Technology - Information Technology
Whitecliffe College
Bachelor of Computer Application -
Punjabi University
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