- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Playing Sports
- Enjoy hobbies that combine physical activity with outdoor exploration
Mehul Patel
Auckland,Massey
Summary
Enthusiastic and customer focused professional with 9 years of experience in delivering exceptional service in fast paced environment. Skilled in resolving issues efficiently, fostering positive customer relationships, and enhancing overall satisfaction. Proven ability to communicate effectively and work collaboratively within team. Committed to continuous improvement and providing tailored solutions to meet customer needs
Overview
9
9
years of professional experience
1
1
Certification
Work History
Production Operator
Dad's Pies
04.2024 - 09.2024
- Participated in training sessions to enhance skills and knowledge.
- Handled raw materials efficiently, minimizing waste during the production process.
- Used equipment properly to avoid workplace hazards or injuries.
- Demonstrated flexibility in adapting to changing priorities while maintaining focus on meeting production targets and deadlines.
Meter Reader
Arthur D Riley & Co. Ltd.
01.2024 - 02.2024
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Increased consumer satisfaction by addressing inquiries about meter readings and providing clear explanations.
- Streamlined the meter reading process by regularly updating company databases with accurate information.
Relay Team Assistant
Countdown
10.2023 - 12.2023
- Accurate relocation and implementation of planograms within the grocery, perishables and pharmacy.
- Carrying out the project task efficiently, adhering to deadlines.
- Establishing goals and timelines for the project
Table Games Dealer
SKYCITY Casino
07.2023 - 10.2023
- Exhibited flexibility in adapting to various roles within the casino as needed, including cashier duties when required.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Continuously updated knowledge of industry trends and emerging games to better serve clientele with diverse interests.
Store Manager
CALIMERO PIZZA
10.2021 - 07.2023
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Restaurant Manager
PUNJABI KITCHEN
01.2021 - 10.2021
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
Duty Manager
BURGER BOY
09.2019 - 01.2021
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
- Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
- Conducted regular performance evaluations for team members, identifying areas of improvement and recommending appropriate action plans.
- Coordinated staff training sessions on new systems or procedures, fostering continuous learning among team members.
Restaurant Manager
DENNY'S RESTAURANT
01.2019 - 09.2019
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Store Manager
DOMINO'S
05.2018 - 12.2018
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
DUTY AND STORE MANAGER
PIZZA HUT
03.2016 - 05.2018
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Restaurant Team Member
PIZZA HUT
07.2015 - 03.2016
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Post Graduate Certificate in Business -
UUNZ
2016
B.E - Mechanical -
Gujarat Technological University
2014
Skills
- Team-oriented
- Reliable
- Accurate cash handling
- Performance improvements
- Cost analysis and savings
- Profit and loss accountability
- Supply Ordering
- Team Development
- Employee Training
- Staff Management
Certification
- CERTIFIED MANAGER
- QUALIFIED LCQ CERTIFICATE
Interests
Timeline
Production Operator
Dad's Pies
04.2024 - 09.2024
Meter Reader
Arthur D Riley & Co. Ltd.
01.2024 - 02.2024
Relay Team Assistant
Countdown
10.2023 - 12.2023
Table Games Dealer
SKYCITY Casino
07.2023 - 10.2023
Store Manager
CALIMERO PIZZA
10.2021 - 07.2023
Restaurant Manager
PUNJABI KITCHEN
01.2021 - 10.2021
Duty Manager
BURGER BOY
09.2019 - 01.2021
Restaurant Manager
DENNY'S RESTAURANT
01.2019 - 09.2019
Store Manager
DOMINO'S
05.2018 - 12.2018
DUTY AND STORE MANAGER
PIZZA HUT
03.2016 - 05.2018
Restaurant Team Member
PIZZA HUT
07.2015 - 03.2016
B.E - Mechanical -
Gujarat Technological University
- CERTIFIED MANAGER
- QUALIFIED LCQ CERTIFICATE
Post Graduate Certificate in Business -
UUNZ
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