Sandip Narayan Sharma
Auckland,New Zealand
Summary
Dynamic leader with a proven track record at Eteck Electrical Ltd, excelling in strategic planning and client relations. Spearheaded project executions and negotiations, enhancing customer engagement and retention. Skilled in quality assurance and team building, achieving significant performance improvements.
Overview
16
16
years of professional experience
Work History
Business Development Manager
Eteck Electrical Ltd
Manukau, Auckland
11.2022 - Current
- Collaborated with internal teams for successful execution of projects
- Drafted proposals for prospects in response to their requests for information
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing
- Collaborated with marketing team members to design promotional materials
- Identified potential clients, built relationships, and negotiated contracts
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals
- Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios
- Conducted research on industry trends, competitor activities, and customer needs
- Negotiated contracts with vendors, suppliers, partners, and customers
- Implemented CRM strategies to improve customer engagement and retention
Senior Sales Consultant/IT Manager
Supercharged Energy PTE Fiji Ltd
, Fiji
08.2018 - 01.2021
- Manage IT infrastructure
- Running regular checks on network and data security
- Identifying and acting on opportunities to improve and update software and systems
- Developing and implementing IT policy and best practice guides for the organization
- Designing training programs and workshops for staff
- Conducting regular system audits
- Running and sharing regular operation system reports with senior staff
- Overseeing and determining timeframes for major IT projects including system upgrades, migrations and outages
- Managing and reporting on allocation of IT budget
- Providing direction for IT team members
- Identifying opportunities for team training and skills advancement
Accounts Executive
SBM Telecom Fiji
, Fiji
09.2016 - 08.2018
- Full responsibility for coordinating TFL's sales activities with customers
- Continuous process Improvement
- Budgeting/forecasting
- Account Management
- Project Management
- Lead Generation
- Relationship Development
- Prospecting
- CRM Platforms
- Market Research
- Consultative and relationship selling
- Sales and Marketing and strategic partners to further establish TFL's penetration
- Understand the assigned accounts extended business model and create offerings and solutions to meet corporate goals
- Responsible for creating a prospect pipeline through identifying, targeting and soliciting meetings with prospects, customers, developing qualified leads and Closing profitable business by meeting monthly
- Maintain, sustain and grow account portfolios as per targets
- Participate in trade show, training seminars and other industry related events
- Manage 480 account portfolio
- Attribute towards objective project management, fault managing, dispute resolution
Corporate Sales Executive
Daltron Fiji
, Fiji
01.2015 - 08.2016
- Profitable results through the sales network by developing IT knowledge, skills development and product knowledge development
- Manage organization account administration function (Key Account Manager), performance reporting
- Report on daily operations and target performance
- Introduced solutions to advance level in various non IT based organization and Companies
- Working within a team to achieve targets
- Compiling Tender submissions for solutions based on end user requirements eg: Server, Copier, Hardware, Laptops & Desktops, Scanners, POS system, Software
- Attend corporate functions organized by Non-Government, Government & Private Sector for cross marketing and business development
- Participate and assist in organizing Road shows, Clearance sale, and other events to market organizations name and products
Sales Manager
Revolution Real Estate
01.2013 - 01.2014
- Responsible for obtaining profitable results through the sales team by developing the team through motivation, counseling, skills development and product knowledge development
- Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible
- Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organization's presence
- Responsible for the planning, recruitment, direction, organization and control of sales representatives to accomplish specific objectives
- Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, sales newsletters and electronic bulletins
- Plan and implement a specific appraisal system that describes the responsibilities and performance standards for each member of the sales team, set individual territory sales and commission targets and administer the commission plan
- Provide high standards of ongoing training for the sales representatives so that they possess sufficient sales and technical knowledge to present information on the company's products in an accurate and balanced manner
Market Master
Nasinu Town Council
Nasinu, Fiji
01.2009 - 01.2009
- Daily monitoring and supervising of market sites within Nasinu Boundary
- Supervise daily revenue collections by Market attendant
- Compiling reports Monthly & Yearly comparison
- Dealing with issues related to Market stalls
- Problem Solving
- Dedicating of duties and setting up Policies and Procedures
Team Leader Dept Recovery Unit
Nasinu Town Council
Nasinu, Fiji
- Achieve objectives & Targets set by Management
- Implement strategies in recovering arrears
- Supervising 15 officers and dedicating responsibilities
- Managing all office affairs and compliance
- Compiling progressive reports for management
- Daily monitoring of day to day operations and individual reports
- Making decisions on behalf of Management & Chief Executive Officer
- Attending to Ratepayers complains
- Managing Data Bureau system
Rates Officer/Business Licensing Officer
Nasinu Town Council
Nasinu, Fiji
- Supervise License Section Daily affairs
- Customer Interaction
- Attend to clients complains and update respective departments
- Monitor Business License issue and income
- Dedicate duties to License assistant and monitor daily work reports
Rates Clerk
Nasinu Town Council
Nasinu, Fiji
- Customer Service front desk
- Filing of Rates Notices
- Billing Rates bills
- Serving of Demand Notices for Defaulters
- Data Bureau loading, updating, maintaining records
- Inspections on site for property surveys
Education
Diploma - Information Technology (Networking)
TAFE WESTERN SYDNEY UNIVERSITY
01.2008
EMBA -
FIJI NATIONAL UNIVERSITY
Skills
- Quality Assurance
- Client Relations
- Vendor Relations
- Strategic Planning
- Team building & Leadership
- Staff development
- Troubleshooting
- Problem solving
- Performance improvement
- Logistic Planning
References
- Mr. John Harrop, Managing Director, Supercharged Energy PTE Fiji LTD, +6799189394
- Mr. Praneel Dutt, National Sales Manager, Telecom Fiji Limited, 9999217
- Mr. Savinesh Kumar, Chief Executive Officer, Eteck Electrical Ltd, +642040251322
Timeline
Business Development Manager
Eteck Electrical Ltd
11.2022 - Current
Senior Sales Consultant/IT Manager
Supercharged Energy PTE Fiji Ltd
08.2018 - 01.2021
Accounts Executive
SBM Telecom Fiji
09.2016 - 08.2018
Corporate Sales Executive
Daltron Fiji
01.2015 - 08.2016
Sales Manager
Revolution Real Estate
01.2013 - 01.2014
Market Master
Nasinu Town Council
01.2009 - 01.2009
Team Leader Dept Recovery Unit
Nasinu Town Council
Rates Officer/Business Licensing Officer
Nasinu Town Council
Rates Clerk
Nasinu Town Council
Diploma - Information Technology (Networking)
TAFE WESTERN SYDNEY UNIVERSITY
EMBA -
FIJI NATIONAL UNIVERSITY
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