Meiqi Yu
Auckland,AUK
Summary
Highly proactive manager with 2 years of experience in team leadership in Hospitality industry. Background includes sales, management and customer service in fast-paced settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Zong Kitchen
Auckland
03.2022 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Coordinated with catering staff to deliver food services for special events and functions.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Managed staff schedules and maintained adequate coverage for all shifts.
Administrative Assistant （Part-time)
Stats Lab
Auckland
10.2021 - 03.2022
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
International Student Support （Internship）
R&F International Education
Auckland
06.2021 - 09.2021
- Helped students develop organizational, time management and study skills.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Oversaw career and job fairs to connect students with area schools and employers.
- Provided resources to support students in achieving career goals.
- Advocated for students to access available resources.
Education
Master of Marketing - Marketing
Auckland University of Technology
Auckland, NZ03.2023
Bachelor of Hospitality Management - Hospitality Management
Auckland Institute of Studies
Auckland, NZ09.2021
Skills
- Recruitment
- Staff Management
- Operations Management
- Business Operations Expertise
- Enrollment Planning
- Needs Determination
- Records Maintenance
- Academic Support
- Office Administration
- Database Management
- Professional Communication
Certification
- Licensed Controller Training - 2019
- Managers certificate - 2020
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Restaurant Manager
Zong Kitchen
03.2022 - Current
Administrative Assistant （Part-time)
Stats Lab
10.2021 - 03.2022
International Student Support （Internship）
R&F International Education
06.2021 - 09.2021
Master of Marketing - Marketing
Auckland University of Technology
Bachelor of Hospitality Management - Hospitality Management
Auckland Institute of Studies
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