Mel Turner

Shop Floor Assistant

The Warehouse Milford

07.2012 - 02.2022

Greeted customers, helped locate merchandise, and suggested suitable options.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Processed payments and provided receipts to establish proof of transaction.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged in friendly conversation with customer to better uncover individual needs.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided exceptional services and pleasant shopping experiences to retail customers.
Used in-store system to locate inventory and place special orders for customers.