Summary
Overview
Work History
Education
Timeline
Generic

Melaina Newport-Karaitiana

Napier City,HKB

Summary

Dedicated and compassionate professional with a diverse background in arts, community engagement, and customer service, seeking a Case Manager position at the Ministry of Social Development. I studied at Elam School of Fine Arts from 1998 to 2001, where I developed strong creative and problem-solving skills. My experience as a receptionist at Ponsonby A&E equipped me with the ability to handle complex and sensitive situations involving a diverse range of individuals, particularly those in vulnerable circumstances.

In 2007, I co-founded a design studio and retail space in Kahungungu, Hawke's Bay, which served as both a commercial venture and a community hub. This role allowed me to build lasting relationships within the community and support local artists. During the COVID-19 pandemic, I successfully transitioned our business to an online platform while maintaining a focus on collaboration and community support, embodying the principles of manakitanga.

Recently, I relocated to Auckland to support my youngest child’s educational journey at Ngā Puna o Waiorea Western Springs High School. I then took on a management role at Nature Baby Newmarket, where I gained valuable insights into larger business operations and data analytics, all while fostering a community-oriented environment.

As a 51-year-old Ngāti Kahungungu mother of three and grandmother of two, I am deeply committed to family values and community well-being. The recent birth of my grandchild, Aio Te Ata, has further inspired me to serve my community. I am eager to leverage my skills and experiences to advocate for and support families in need, contributing to the important work of the Ministry of Social Development.

Overview

19
19
years of professional experience

Work History

Community Store Mananger

Nature Baby LTD
04.2023 - 05.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Fostered a positive work environment by cultivating strong relationships between team members through positive feedback support and empathy .
  • Hosted comunity events which supported the ethics of the Brand " Beter for Baby People and Planet "
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Exceeded sales targets through collective sales and manākitanga.




Cofounder and Director

Aroha and Friends Ltd
07.2005 - 05.2020

Operated a high-end design studio and retail space, selling art, design, and clothing. Built lasting relationships with a diverse clientele and creative community.
Managed all aspects of the business, from sales to customer service, while maintaining high standards of presentation.

Transitioned the business online during COVID-19, continuing to sell collaborative pieces and art.

Education

No Degree - Fine Arts

Elam School of Fine Art
Auckland, NZ
11.2001

Timeline

Community Store Mananger

Nature Baby LTD
04.2023 - 05.2024

Cofounder and Director

Aroha and Friends Ltd
07.2005 - 05.2020

No Degree - Fine Arts

Elam School of Fine Art
Melaina Newport-Karaitiana