Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Melanie Cuison

Mount Wellington

Summary

Sales professional skilled in client acquisition and retention, consistently driving revenue growth and surpassing sales goals. Known for building strong relationships and adapting to evolving market conditions. Collaborative team player focused on delivering results and supporting colleagues to achieve collective objectives.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Jewellery Sales Professional

Walker and Hall
08.2024 - Current
  • Help customers find the perfect diamond ring, bracelet, earrings, or another piece of jewellery for any occasion
  • Sales oriented and able to build trust with customers
  • Always keep the store, displays, and jewellery cases clean
  • Report damages or losses and follow security measures
  • Enhanced customer satisfaction through personalized service and follow-ups.
  • Increased revenue by upselling and cross-selling products to existing clients.
  • Utilized CRM tools to track customer interactions and optimize sales processes.

Agency Leader

Allianz-PNB Life
10.2021 - 08.2023
  • The Agency Leader at Allianz PNB Life Insurance Inc. plays a crucial role in leading and managing a team of insurance agents to achieve sales targets and contribute to the overall growth and success of the organization. This position requires a dynamic individual with strong leadership skills, a strategic mindset, and a proven track record in the insurance industry
  • Analyzed market trends to identify new business opportunities, resulting in increased sales volume and profitability.
  • Conducted regular performance evaluations for team members, ensuring continuous professional development and growth opportunities within the company.

Part-time Private Caregiver

Manuel Family
01.2021 - 01.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced self-esteem.

Bancassurance Sales Executive

BPI-AIA
08.2017 - 07.2021
  • The Bancassurance Sales Executive is responsible for offering product solutions to the financial needs of BPI customers to ensure the achievement of individual and company targets and KPIs.

· Awarded MDRT 2018,2019 and 2020

· Achieved Target Sales Growth 180% vs PY

· Achieved Top 1 Bank in Area 1 PY

· Achieved Target 1,200 insured clients every PY

  • Delivered exceptional customer service by addressing client concerns promptly and maintaining open communication channels throughout the sales process.
  • Assisted clients in filing claims and navigating the claim settlement process, ensuring a smooth experience during difficult times.
  • Participated in local community events to raise brand awareness for the bank''s Bancassurance offerings while also generating leads from prospective customers.
  • Negotiated favourable terms with underwriters on behalf of clients for policy issuance, ensuring optimal coverage at competitive premiums.

Casual Volunteer Health Worker

San Nicolas II Community Services
01.2017 - 01.2021
  • Helping individuals and families access health resources
  • Informed every Barangay Chairman regarding the outgoing Health Programs and services facilitates of Municipal and DOH
  • Helping health care and social service systems become culturally relevant and responsive
  • Reporting every month to Mayor’s Office about individuals health of Lubao jurisdiction
  • Improved patient care by collaborating with medical staff to address needs.
  • Enhanced patient understanding by explaining procedures and treatments clearly.
  • Assisted patients with daily activities, ensuring comfort and well-being.

Key Account Manager

ZUELLIG PHARMA
11.2010 - 07.2017
  • Built and maintained strong client relationships to drive business growth.
  • Responsible for understanding our customers' needs, ensuring customer satisfaction, and driving revenue growth
  • This position entails overseeing operations in whole Luzon area
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • 2011 to 2016 achieved double digit growth in Central Luzon area
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Strengthened client relationships through regular communication and effective problem solving.
  • 2011 to 2016 Winner in Man of the Year Category, Sales Achievement, best in RUD Management, Top Team of Year

Admin & Training Officer

Skyway O&M Corp
02.2008 - 09.2010
  • To develop and maintain a professional, dedicated training solution – to provide total coverage of all appropriate training needs to TCD
  • To provide high quality training to internal and external employees of Skyway
  • To assist and maintain effective communication per every department to establish training needs
  • Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
  • Identified training needs and planned classes accordingly.
  • To develop and maintain training material to the highest standards for internal and external courses
  • Developed strong relationships with department managers to align training initiatives with business goals and priorities.

Education

Graduated - NCII – Caregiver Course

Technical Education And Skills Development Authority
TESDA San Fernando Pampanga
03-2021

Bachelor of Science - Bachelor of Science in Hotel and Management

Gordon College
Olongapo City, Zambales Philippines
04-2008

Graduated - High School

Olongapo City National High School
01.2004

Skills

  • Compassion and Empathy
  • Respectful and compassionate
  • Passion and desire to help others
  • Time management
  • Communication skills
  • Problem Solving skills
  • Sales strategies
  • Client relationships
  • Lead generation
  • Territory management
  • Negotiation skills
  • Team management
  • Data-driven decision making

Certification

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Personal Information

Visa Status: Resident Visa

Languages

English
Professional Working
Tagalog
Native or Bilingual

Timeline

Jewellery Sales Professional

Walker and Hall
08.2024 - Current

Agency Leader

Allianz-PNB Life
10.2021 - 08.2023

Part-time Private Caregiver

Manuel Family
01.2021 - 01.2023

Bancassurance Sales Executive

BPI-AIA
08.2017 - 07.2021

Casual Volunteer Health Worker

San Nicolas II Community Services
01.2017 - 01.2021

Key Account Manager

ZUELLIG PHARMA
11.2010 - 07.2017

Admin & Training Officer

Skyway O&M Corp
02.2008 - 09.2010

Graduated - High School

Olongapo City National High School

Graduated - NCII – Caregiver Course

Technical Education And Skills Development Authority

Bachelor of Science - Bachelor of Science in Hotel and Management

Gordon College
Melanie Cuison