Summary
Overview
Work History
Education
Skills
life style block animals
Timeline
Generic

Melanie Ratu

Eltham,TKI

Summary

I am Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills. Friendly and reliable food handling skills offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. I enjoy working with all types of Ethnicities and age groups.

Overview

30
30
years of professional experience

Work History

Sushi Chef

Nami Sushi
03.2019 - Current
  • Prepared high-quality seafood, rice and ingredients for sushi.
  • Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
  • Maintained well-organized mise en place to keep work consistent.
  • Educated guests on different types of fish and shellfish to aid decision-making on sushi orders. hot food lunch dishes counter service part time position food prep

CANTEEN ALLROUNER NIGHT SHIFT

CATER PLUS
01.2007 - Current
  • Enhanced workplace cleanliness by thoroughly performing daily cleaning tasks on all surfaces and equipment.
  • Maintained a safe working environment for employees by promptly addressing spills, debris, and other hazards.
  • Improved overall facility appearance through meticulous attention to detail in window, floor, and restroom cleaning.
  • Reduced the spread of germs and bacteria with consistent sanitization of high-touch areas such as door handles and light switches. locking up after night shifts
  • cash handling finalising the day
  • counter serving helping peoples requests
  • ordering products

New World Deli /Cold Shelf Manager 2ic

Stratford NEW WORLD
01.1994 - 12.2001
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Trained by Foodstuffs NZ lEVEL 2
  • All NZQA qualifications inward outward goods
  • training staff
  • first Aid and Health n safety still up to date
  • rf machine ordering stock rotation truck deliverys
  • Tempurature checks
  • Liasing with reps for orders new stock/ companys


Education

Associate of Arts - ARTS ,Food Technology,science,maths

Stratford High School
Stratford, NZ
12.1993

Skills

  • Purchasing
  • Portion and Cost Control
  • Fish Preparation
  • Ingredient Selection
  • Effective Communication
  • Sanitation
  • Guest Interaction
  • Kitchen Staff Supervision
  • Stock Rotation
  • Resource Requirements

life style block animals

I Enjoy looking after animals we have a variety of stock sheep, pig , chickens, dogs and cats. also enjoy being active at home and in the community.

Timeline

Sushi Chef

Nami Sushi
03.2019 - Current

CANTEEN ALLROUNER NIGHT SHIFT

CATER PLUS
01.2007 - Current

New World Deli /Cold Shelf Manager 2ic

Stratford NEW WORLD
01.1994 - 12.2001

Associate of Arts - ARTS ,Food Technology,science,maths

Stratford High School

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Melanie Ratu