Mele Akau
Auckland,AUK
Summary
Seeking work experience and professional development opportunities here. As I have recently migrated from Tonga. I have a certificate in Business Administration Studies that I have completed, Level 3 & 4. Hardworking and passionate job seeker with strong organisational skills. Highly motivated individual ready to work full-time.
Overview
3
3
years of professional experience
Work History
Housekeeping Room Attendant
Tanoa International Dateline Hotel
10.2020 - 01.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Education
Certificate in Business Secretarial Studies - Business Administration
St. Joseph's Business College
Fasi-moe-Afi, Nuku'alofa, Tonga03.2020
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Multitasking Abilities
- Attention to Detail
- Problem Resolution
Languages
Tonga
Native or Bilingual
English
Professional Working
Referees
**Available on request**
Timeline
Housekeeping Room Attendant
Tanoa International Dateline Hotel
10.2020 - 01.2024
Certificate in Business Secretarial Studies - Business Administration
St. Joseph's Business College
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