Summary
Work History
Education
Skills
Timeline
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Meleana Mafi

Auckland

Summary

Strong hospitality professional with experience at Kentucky Fried Chicken, excelling in customer service and problem-solving. Recognized for enhancing guest satisfaction through effective communication and relationship building. Proven ability to manage time efficiently while maintaining a clean environment, ensuring seamless operations and a positive dining experience.

Energetic and friendly individual with excellent communication skills and positive attitude. Knowledgeable about product displays and customer interaction, with experience in handling transactions and inventory management. Committed to ensuring pleasant shopping experience and increasing store sales through attentive service and reliable support.

Work History

Hospitality Team Member

Kentucky Fried Chicken
03.2025 - Current
  • Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
  • Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
  • Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.

Hospitality Worker

Kentucky Fried Chicken
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Mount Roskill Grammar School
Auckland

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Store cleaning
  • Relationship building
  • Problem-solving
  • Time management
  • Customer feedback management

Timeline

Hospitality Team Member

Kentucky Fried Chicken
03.2025 - Current

Hospitality Worker

Kentucky Fried Chicken

Mount Roskill Grammar School

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Meleana Mafi