MELE (MARY) MALUPO
Mount Roskill,Auckland
Summary
Highly-motivated and a versatile team member with desire to take on new challenges and, any required task and adapt to changing conditions with resourceful and hardworking mindset. Strong work ethic, dedicated to business success, adaptability, and exceptional interpersonal skills eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cold Store Team Leader / Pick Packer
Service Food Ltd
03.2022 - 11.2025
- Supervised team to enhance efficiency in picking, packing, and dispatching customer orders.
- Accurately picked and packed orders according to customer requirements and company standards.
- Loaded trucks with customer orders for timely delivery.
- Trained new staff on warehouse procedures and safety practices.
- Operated warehouse equipment e.g. forklift, aisle master, man-up machine, pallet jacks and trolleys safely and efficiently.
- Coordinated with departments (e.g. customer service, inventory) to resolve issues and improve operational workflows.
- Acted as health and safety representative, fostering a culture of workplace safety.
- First Aider
Pharmacy Technician Student
UNICHEM
Papatoetoe
08.2018 - 10.2018
- Processed prescription orders using pharmacy management software, ensuring accuracy and timely fulfillment.
- Assisted pharmacy staff in preparing medications and filling orders to maintain workflow efficiency.
- Delivered customer service by addressing inquiries about prescriptions and over-the-counter medications, enhancing patient satisfaction.
- Ensured cleanliness and safety of the pharmacy work environment daily.
Storeperson
Hancocks Wine & Spirit
01.2015 - 01.2017
- Picked orders using scanner and tablet to ensure accuracy and efficiency.
- Checked orders before packing to confirm accuracy and completeness.
- Labeled goods and prepared packages for shipment, ensuring timely delivery.
- Conducted inventory audits
Enrolled Nursing Student
St Johns Care Home
Epsom
08.2014 - 11.2014
- Monitored vital signs including blood pressure, temperature, pulse rate, and respiration rate to ensure patient health and safety.
- Provided compassionate care to residents, ensuring comfort and safety.
- Assisted residents with personal hygiene and daily living activities.
- Collaborated with registered nurses to deliver specific patient care activities, enhancing overall care quality.
- Attended training sessions to strengthen nursing skills and knowledge base for improved resident care.
- Addressed patient inquiries promptly during care interactions.
Education
Some College (No Degree) - Pharmacy Technician
NZMA
Auckland, NZSome College (No Degree) - Nursing
UNITEC Institute of Technology
Auckland, NZSkills
- Warehouse equipment operation
- Workplace safety
- Cleanliness standards
- Time Management
- Strong Leadership
- Team supervision
- Staff training
- Decision making
- Customer service
- Effective communication
- Teamwork
- Motivation & Morale
- Reliability and punctuality
- Attention to detail
- Professionalism
Attributes
- Honest and Reliable
- Friendly and Approachable
- Supportive and Encouraging
- Adaptable and Resilient
- Positive Attitude
References
- Shashank Joshi, Dispatch Manager, s.joshi@servicefoods.co.nz, +64 20 401 53833
- Kevin Murphy, Head Of Operations, k.murphy@servicefoods.co.nz, +64 22 133 2439
- Arvinder Dhillon, Warehouse Manager, a.dhillon@servicefoods.co.nz, +64 22 420 0120
Languages
Tongan
Native/ Bilingual
English
Native/ Bilingual
Hobbies and Interests
- Volunteering in Group Initiatives
- Public Speaking
- Learning about other cultures
- Puzzle Solving
- Music
- Spending quality time with my children, which has strengthened my ability to balance priorities, remain calm under pressure, and develop strong interpersonal skills.
- Fitness
- Reading
- Creative Writing
Certification
Machinery Operating - ASWEFA
Timeline
Cold Store Team Leader / Pick Packer
Service Food Ltd
03.2022 - 11.2025
Pharmacy Technician Student
UNICHEM
08.2018 - 10.2018
Storeperson
Hancocks Wine & Spirit
01.2015 - 01.2017
Enrolled Nursing Student
St Johns Care Home
08.2014 - 11.2014
Some College (No Degree) - Pharmacy Technician
NZMA
Some College (No Degree) - Nursing
UNITEC Institute of Technology