Meliame Fotu

• Effectively managed front desk operations, ensuring a professional and welcoming environment for all visitors.
• Streamlined administrative tasks such as document scanning, photocopying, and mail distribution to enhance office efficiency.
• Managed multiple tasks simultaneously while maintaining professionalism under pressure during high-traffic periods at the front desk.
• Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
• Developed strong relationships with clients and colleagues through excellent interpersonal skills, resulting in increased trust and collaboration.
• Assisted with appointment scheduling for clients, improving overall office organization and time management.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.

For work experience during studies at MIT

• Supported the emotional well-being of autistic students by creating a nurturing, patient, and empathetic learning environment.