Dynamic and driven professional with extensive experience in high-volume hospitality settings. Proven ability to enhance business efficiency and deliver exceptional customer service. Skilled in complex problem solving and inventory management, consistently achieving outstanding results while maintaining a safe and enjoyable environment for patrons.
Studied inventory beverages alongside menu to give high-quality recommendations to customers.
Handled and processed orders $4,000 - $6,000+ per shift
Sustained sanitary environment while demonstrating 20+ visually appealing and delectable cocktails.
Produce and present steamed coffees with essential latte art when necessary.
Coordinated with team to regulate alcohol consumption, ensuring safe environment and conflict prevention.
Prepared and served food and alcoholic beverages to 300-500+ customers per evening.
Supervised nightly cash handling over $5000, ensuring secure game room lockup and efficient workplace closing procedures.
Sustain hygienic kitchen environment and regulate inventory for food safety standards.
Prepped vegetables and poultry for efficient service.
Craft exquisite desserts and small dishes for customers.
Prepared over 100 different variations of foods and beverages.
Provided exceptional customer service while sustaining calmness in fast-paced environments.
Organised inventory alongside curated displays of seasonal clothing and accessories.
Identified customer needs, ensuring outstanding customer service in alignment with brand standards.
Guided 100+ customers daily through finding ideal sizing and styles.
Business efficiency improvement
Organizational development
Competitive intelligence
Complex problem solving
Driven individual