Summary
Overview
Work History
Skills
Certification
Custom
Timeline
Generic

Melissa Black

Rotorua,BOP

Summary

Dynamic and results-driven professional with extensive experience at King Size Burger Bar, excelling in customer service and cash register operations. Proven ability to enhance sales promotions and maintain inventory effectively. Strong communicator and problem solver, dedicated to fostering positive relationships and delivering exceptional service in fast-paced environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Assistant

KIng Size Burger Bar
Rotorua CBD, Rotorua
10.2016 - 04.2017
  • Managed cash register transactions accurately and efficiently.
  • Informed customers about current promotions and discounts.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Processed orders accurately and efficiently using a POS system.
  • Ensured compliance with company policies and procedures at all times.
  • Replenished merchandise on shelves as needed throughout the day.
  • Provided excellent customer service to clients in person and over the phone.
  • Accepted and completed cash, check and credit card payments.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Greeted customers to determine wants or needs.

Clerical and Adminstrative Worker

Picken Engineering Ltd
Manukau, Auckland
06.2011 - 08.2011
  • Inspected outgoing shipments for accuracy before dispatching from warehouse.
  • Established professional working relationships with staff from various levels.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Worked closely with human resources to support employee management and organizational planning.
  • Maintained positive working relationship with fellow staff and management.

Fast Food Cook

Te Ngae Fish Supply
Te Ngae, Rotorua
02.2011 - 05.2011
  • Kept records of the quantities of food used on daily basis.
  • Followed established procedures for preparing various types of deep fired food and used correct portion sizes.
  • Performed closing duties such as restocking items, cleaning appliances and counters.
  • Checked the quality of raw and cooked foods to ensure that standards were met.
  • Assisted in training new employees on kitchen operations and safety protocols.
  • Stocked and restocked supplies as needed throughout shift.
  • Rotated stock items and ingredients to maintain freshness.
  • Checked completed orders for correct quantity and quality.
  • Cooked menu items based on customer orders.

Teacher's Assistant

Rotorua School for Young Parents
Rotorua, Rotorua
02.2010 - 08.2010
  • Instructed and monitored students in use and care of equipment and materials.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Monitored student progress and provided feedback to both students and teachers.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Handled clerical duties, managed classrooms, and coordinated documents for teachers.
  • Implemented classroom rules and procedures to maintain discipline and order.
  • Assisted in organizing and supervising school events and field trips.
  • Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
  • Acted as a liaison between students and faculty, facilitating communication and understanding.

Polytechnic Teacher

Fashion and Faces
Rotorua CBD, Rotorua
03.2006 - 07.2007
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Assessed student performance through tests, quizzes and other assessments.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Maintained a safe and orderly learning environment for all students.
  • Encouraged critical thinking skills and problem solving strategies among students.
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.

Skills

  • Cash register operation
  • Customer service
  • Point of sale systems
  • Inventory management
  • Visual merchandising
  • Sales promotions
  • Team collaboration
  • Order processing
  • Data entry
  • Problem solving
  • Effective communication

Certification

  • NCEA Level 1, 2, 3
  • National Certificate in cosmetology level 2
  • National Certificate in Travel and Tourism Levels 2 and 3
  • National Certificate in Beauty Therapy

Custom

  • Current Glass 1 Full Licence
  • Referees avaliable on request

Timeline

Sales Assistant

KIng Size Burger Bar
10.2016 - 04.2017

Clerical and Adminstrative Worker

Picken Engineering Ltd
06.2011 - 08.2011

Fast Food Cook

Te Ngae Fish Supply
02.2011 - 05.2011

Teacher's Assistant

Rotorua School for Young Parents
02.2010 - 08.2010

Polytechnic Teacher

Fashion and Faces
03.2006 - 07.2007

Similar Profiles

CREATE PROFILE
Melissa Black