Melissa Burroughs
Papamoa,BOP
Summary
Results-driven Property Management Assistant with extensive experience at Ray White Papamoa, specializing in lease administration and tenant relations. Demonstrated expertise in maintaining high property standards and implementing energy efficiency strategies, coupled with a strong focus on detail.
Overview
6
6
years of professional experience
Work History
Property Management Assistant
Ray White Papamoa
Papamoa, Tauranga
06.2020 - Current
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Managed Healthy Homes requirements for a portfolio.
- Cultivated rapport with clients.
- Conducted thorough inspections for property vacancies.
- Possessed thorough expertise in Property Tree, Tapi, Tenancy Portal, and Inspection Manager software.
- Met with prospective tenants to show property and assess applications.
- Create new tenancy agreements.
- Conducted thorough ingoing inspections for commencing tenancies.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Administration on the front desk managing emails and phone calls.
Head Barista
The General
Mount Maunganui , Mount Maunganui
11.2018 - 10.2020
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Prepared and served specialty coffees, teas, and other beverages in accordance with customer specifications.
- Maintained cleanliness of the café area and equipment.
- Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
- Trained new baristas on proper preparation techniques for various coffee drinks.
- Resolved customer complaints in a professional manner while following company policies and procedures.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Ordered and received supplies to restock beverage items.
- Maintained calm demeanor during high-volume periods and special events.
Education
Residential Property Management Level 4 -
Skills Ignite
08-2023
Skills
- Property management principles
- Tenant relations
- Lease administration
- Property maintenance
- Social media marketing
- Great planning skills
- Property inspection
- Scheduling appointments
- Energy efficiency
Affiliations
- I enjoy being active and at the beach or outdoors at the park with my family.
- Socializing with friends and exploring new restaurants
- Getting out in the community at family markets and events.
Accomplishments
- Family Award, Ray White Papamoa - Acknowledged for exemplifying a supportive team culture
Timeline
Property Management Assistant
Ray White Papamoa
06.2020 - Current
Head Barista
The General
11.2018 - 10.2020
Residential Property Management Level 4 -
Skills Ignite
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