Melissa Cooper
Auckland
Summary
Experienced professional in supply chain, logistics, and facilities coordination. Skilled in streamlining operations and problem-solving. Committed to improving efficiency, ensuring safety and compliance, and fostering teamwork to achieve goals. Passionate about optimizing supply chain and facilities management. Thrives on challenges and building strong relationships for continuous improvement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Fleet & Facilities Coordinator
Auckland Regional Dental Service - Health New Zealand
Henderson, Auckland
02.2024 - Current
- Serves as point of contact for internal and external customers seeking support and information.
- Manage reactive clinical and non-clinical repairs and services
- Schedule annual services for 42 fixed facilities, 19 mobile dental vans & 21 transportable dental units (BWOF, BPEA, Test and Tag, AC units, Fire Alarms)
- Coordinate move schedule for 21 transportable dental units to move across schools in the Auckland region
- Oversee 19 Dental Van facilities, including COF, registration, RUC, and schedule quarterly maintenance
- Conduct bi-annual socket checks across Auckland school sites used by ARDS for mobile vans and Transportable dental units
- Manage TDU waste tank overflow processes and end-of-year preparations
- Complete data entry tasks with accuracy and efficiency.
- Sort documents and maintain organized filing process.
Flow Controller & Senior AV
Coca-Cola Europacific Partners
Mount Wellington, AUK
09.2019 - 07.2023
- Managed the DC operation's output flow collaboratively with a team.
- Ensured loads were picked, staged, and loaded on time to the best of ability and minimize delays
- Liaised with transport parties both internal and external and communicated daily transportation requirements
- Monitored load management and ensured OOS were minimized by liaising with Demand Planning and Inventory teams
- Provided hourly output communication updates across relevant groups
- Managed order release process and load management in (synQ) system
- Ensured picks were done in sequence to meet truck booking times
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Shift Leader
Coca-Cola Europacific Partners
Mount Wellington, AUK
09.2022 - 06.2023
- Ensured efficient running, and accuracy of the DC shift team by leading and managing overall performance
- Led and supported the DC team and the overall logistics strategy
- Managed up to 40 direct and indirect reports including temporary staff, while focusing on overall engagement
- Led resource management by monitoring and initiating cost control measures while maintaining a focus on continuous improvement of systems and processes
- Drove the Health and Safety strategy of the DC
Flow Controller
Coca Cola Amatil
Richlands, Brisbane ,Queensland
09.2017 - 09.2019
- Executed tasks across multiple systems, including WMS and SAP, to streamline operations.
- Managed pick sequencing to ensure timely truck bookings and optimal flow.
- Effectively handled system errors to minimize disruptions and maintain operational efficiency.
- Coordinated between ACP and manual picking processes, ensuring synchronized replenishments.
- Led and influenced the flow of outputs throughout the Distribution Center (DC) to ensure smooth operations.
- Ensured accuracy and completeness of all loads, with proper documentation, to meet key business objectives
Pick Packer & Dispatch Lead
Cenversa Logistics
Brisbane, QLD
06.2016 - 10.2017
- Picked, checked, and packed orders
- Competent in forklift operation for loading and unloading trucks
- Completed daily delivery manifests
- Managed and prioritized daily tasks to meet daily and weekly KPI targets
- Communicated effectively with employees and customer service teams
- Oversaw and assisted warehouse team members to ensure the accurate and efficient picking and packing of orders
- Regularly led a team of 5 dispatchers in the absence of the warehouse manager, overseeing daily operations, delegating job assignments and ensuring smooth workflow and efficient task completion
Warehouse Assistant
CTI Logistics
Perth, WA
09.2015 - 12.2015
- Sorted and distributed merchandise using RF scanning
- Verified quantity of inbound shipments and completed necessary paperwork
- Operated manual and ride-on pallet jack
- Promoted to afternoon shift Charge Hand after 1 month of employment
Warehouse Store Person
Bremick Fasteners
Sydney, NSW
07.2013 - 07.2015
- Ensured quality and quantity of materials by checking merchandise against packing lists
- Competent in operating order picker and high-reach forklift for unloading and loading trucks and containers
- Replenished stock into pick face and put away received stock with RF scanning system
- Picked orders using order picker forklift to meet daily and weekly KPI targets
Bartender/Mess Steward
Compass Group NZ
Auckland, AUK
06.2008 - 07.2013
- · Successfully managed cash register operations, including opening and closing procedures and proper record keeping.
- · Demonstrated excellent problem-solving and communication skills in high pressure situations.
- · Maintained a clean and organized bar area,
- · Developed a loyal customer base through exceptional customer service and knowledge of beverages.
- · General Kitchen and cleaning duties.
- · Maintained a Clean and organized Mess Hall Area as well as a high level of sanitation and safety.
- · Serving Meals and Drinks to approx. VIP Air force Personnel (Dining Functions)
- · Assisting Kitchen Crew with Tasks needed to Set up For Daily Mess opening times.
- · Kitchen Hand Duties including but not limited to Dishwashing, Food preparation, polishing silverware for fine dining functions, sandwich making upon request.
Skills
- Fleet Dispatching
- Transportation and Logistics Coordination
- Competent Forklift Operation
- Training and Leadership
- Clear and Effective Communication
- Exceptional Customer Service
- Attention to Detail
- Excellent Relationship Building
- Self-Motivated and Disciplined
- Problem-solving
Certification
- Forklift Operator Certificate - AB Equipment, 11/06/21, 11/06/24, expired open to re-certification as needed.
- Site Safety Card - Site Safe, 998561, 10/20/23, 10/20/25
Timeline
Fleet & Facilities Coordinator
Auckland Regional Dental Service - Health New Zealand
02.2024 - Current
Shift Leader
Coca-Cola Europacific Partners
09.2022 - 06.2023
Flow Controller & Senior AV
Coca-Cola Europacific Partners
09.2019 - 07.2023
Flow Controller
Coca Cola Amatil
09.2017 - 09.2019
Pick Packer & Dispatch Lead
Cenversa Logistics
06.2016 - 10.2017
Warehouse Assistant
CTI Logistics
09.2015 - 12.2015
Warehouse Store Person
Bremick Fasteners
07.2013 - 07.2015
Bartender/Mess Steward
Compass Group NZ
06.2008 - 07.2013