Melissa Drury
Christchurch
Summary
Friendly and hard working office administrator with years of customer service experience from previous jobs. The two different work environments combining to give me great customer service, team work and organisation skills. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Looking for a job with more hours a week on offer.
Overview
2
2
years of professional experience
Work History
Office Administrator
Harcourts Four Seasons
10.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Processed contracts efficiently and accurately under time pressure
- Actively listened to customer needs, recommending appropriate products or services when necessary.
Checkout Operator
New World Supermarket
04.2022 - 01.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Villa Maria College
Christchurch, NZ12.2023
Skills
- Customer Engagement
- Telephone reception
- Document Scanning
- Document Management
- Technical Support
- Attention to detail
- Team work
Timeline
Office Administrator
Harcourts Four Seasons
10.2023 - Current
Checkout Operator
New World Supermarket
04.2022 - 01.2024
High School Diploma -
Villa Maria College
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