Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Melissa Franklin

Paeroa,WKO

Summary

Dedicated caregiver with extensive experience at Norwood Community Support, adept at medication administration and fostering emotional support. Proven ability to enhance client dignity through personalized care plans and effective communication. Committed to ensuring safety and independence for elderly clients while maintaining meticulous records and collaborating with healthcare teams.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Caregiver

Norwood Community Support
Paeroa, Waikato
06.2015 - Current
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Coordinated transportation services for clients when necessary.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Helped clients get in and out of beds and wheelchairs.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Drove clients to doctors' appointments and social outings.
  • Followed care plan and directions to administer medications.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Built strong and trusting rapport with clients and loved ones.
  • Assisted clients with maintaining good personal hygiene.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Worked effectively in team environments to make the workplace more productive.

Skills

  • Medication administration
  • Patient transportation
  • Care plan implementation
  • Elderly care
  • Personal hygiene assistance
  • Record keeping
  • Mobility support
  • Team collaboration
  • Safety monitoring
  • Communication skills
  • Emotional support
  • Incident reporting
  • Active listening
  • Supportive companionship
  • Medical records management
  • Compassion and empathy
  • Time management
  • Care plan adherence
  • Behavioral management
  • Meal preparation
  • Special needs care
  • Safety awareness
  • Verbal and written communication
  • Daily living activities assistance

Certification

  • Current First Aid certificate

Timeline

Caregiver

Norwood Community Support
06.2015 - Current
Melissa Franklin