Melissa McDonald
Lower Hutt,WGN
Summary
Skilled at liaising and collaborating with business and technology teams to drive an agreed outcome for customers. Experienced Senior Project Manager with extensive proven delivery experience in the Wholesale area. Excellent stakeholder management skills including Senior Management and strong communication and interpersonal skills. Deep understanding of technology concepts and delivery frameworks including Agile and Waterfall. Extensive knowledge and experience in the ANZ payment space including working with ANZ Group teams, applications and channels. Ability to lead and develop people both inside a team and within a project team.
Overview
26
26
years of professional experience
Work History
ANZ Portfolio Lead (Wholesale and Enterprise)
ANZ
01.2022 - Current
- Currently leading the Wholesale and Enterprise Project Manager Team which includes 13 Project Managers and 2 Agile Coaches
- Championed continuous improvement initiatives within the team, identifying opportunities for streamlining processes or enhancing skillsets to drive higher levels of performance consistently across projects.
- Mentoring and guiding Intermediate PMs to uplift their capability
- Leading and promoting best practice within the PM community.
ANZ Senior Technical Project Manager
ANZ
08.2015 - 01.2023
- SSuccessfully delivered or was involved in a number of complex Wholesale projects including - Wholesale Simplification, Negative Interest Rates, Murex Upgrade to 3.1, PSR - ESAS/NZ Clear Upgrade and ANZ Securities sale to Jardine.
- Delivered projects on time and within budget by effectively managing scope creep through proactive identification and mitigation of potential risks.
- Excellent stakeholder management skills technology and strong communication and interpersonal skills
- Strong project governance, risk management and financial management skills
- Coordinated with Senior Leadership to align project objectives with broader organizational goals, maximising overall business impact from each initiative undertaken.
- Delivered projects on time and within budget by effectively managing scope creep through proactive identification and mitigation of potential risks.
- Ensured successful project completion by effectively addressing and resolving issues as they arose throughout the development process.
- Experience in Agile and blended Project Management & Delivery methodologies
ANZ Markets Business Project Manager
ANZ
08.2021 - 09.2022
- Oversaw the UAT and Implementation for the ANZ Markets Team for the Murex 3.1 roll out
- Worked with Markets Portfolio Lead and Product Owners to drive and prioritise business outcomes for the ANZ Markets area
- Oversaw the Markets Business Small Enhancements Budget and participating in the Institutional Project and Technology Forum
- Contributed to the Institutional Business roadmap as part of the Benchmark Transition Project.
ANZ Senior Technical Project Manager
ANZ
10.2022 - 01.2023
- Joined the 7 Day Payments Project Team as a Senior Technical Manager to provide stability and strong leadership to deliver the project successfully.
- Worked as the Tech Lead with group technology teams, business team and a client to successfully deliver the FX API Pilot.
ANZ Business Relationship Manager, Technology
03.2015 - 08.2015
- Developed a close working relationship with the Business and other stakeholders
- Collaborated with cross-functional teams to develop and implement strategic initiatives for business growth.
- Involved in developing a technology strategy and roadmap that supports the business' growth agenda and strategy
- Involved in Business and Technology forums
- Facilitated Business priorities for work requests for Wholesale and C&A Applications
- Monitored projects and provide escalation point for project issues.
ANZ Digital Channel Manager Institutional Banking
02.2005 - 02.2015
- Successfully delivered multiple releases as Product Owner for ANZ Direct Online
- This included balancing commercial focus, customer experience and risk appetite
- Led cross-functional project Teams across multiple business units (change management, Technology, Marketing, Risk, Communications (both internal and external)
- End to end responsibility for Product development, including customer and market research, business case analysis, product design, technical implementation, marketing and customer communications, staff communications, walkthroughs, and training, ad post launch management
- Developed and delivered channel road maps over the past few years for ANZ Direct Online to align with Institutional strategy.
NBNZ Transaction Banking Manager
11.2001 - 11.2003
- Sold transaction banking solutions to Commercial Clients including DirectLink Online and Merchant facilities
- Successfully project managed migrations of new Commercial clients and all their products to National Bank from other Banks
- Developed, rolled out and managed streamlining Cash Management Onboarding processes.
NBNZ Senior Banking Consultant Retail Network
08.1998 - 11.2001
- Awarded no.1 Sales Person award in Wellington region over a number of months
- Managed a set of 150 High Value clients in central Wellington
- Sold mortgage and personal lending products in branch
- Sold products and insurance products in branch.
NBNZ Credit Card Consultant
05.1998 - 08.1998
- Provided telephone support for retail credit cards customers.
Education
Bachelor of Commerce and Administration (Commercial Law) -
Victoria University
01.1993
Skills
- Proven delivery record of complex projects
- Strong network of both Technical and Business stakeholders
- Effective Problem solving skills
- Proactive focus for risk management
References
Can be provided on request
Hobbies and Interests
- Travel
- Yoga
- Hiking
- Cooking
Timeline
ANZ Senior Technical Project Manager
ANZ
10.2022 - 01.2023
ANZ Portfolio Lead (Wholesale and Enterprise)
ANZ
01.2022 - Current
ANZ Markets Business Project Manager
ANZ
08.2021 - 09.2022
ANZ Senior Technical Project Manager
ANZ
08.2015 - 01.2023
ANZ Business Relationship Manager, Technology
03.2015 - 08.2015
ANZ Digital Channel Manager Institutional Banking
02.2005 - 02.2015
NBNZ Transaction Banking Manager
11.2001 - 11.2003
NBNZ Senior Banking Consultant Retail Network
08.1998 - 11.2001
NBNZ Credit Card Consultant
05.1998 - 08.1998
Bachelor of Commerce and Administration (Commercial Law) -
Victoria University
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