Melissa Moana
Summary
Dynamic delivery driver with a proven track record at Avenue Coolstores, excelling in customer service and route planning. Recognized for enhancing efficiency through proactive problem-solving and maintaining vehicle standards. Skilled in forklift operation and committed to teamwork, ensuring timely deliveries and high customer satisfaction.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Avenue Coolstores
02.2023 - Current
- Delivered products efficiently to customers, ensuring timely and accurate service.
- Maintained vehicle cleanliness and adherence to safety protocols for optimal operations.
- Managed delivery schedules and routes using GPS technology for maximum efficiency.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Streamlined delivery processes, reducing delays through proactive problem-solving techniques.
- Developed positive relationships with clients, enhancing customer satisfaction and loyalty.
Forklift/Reach Truck Operator
BODCO
08.2017 - 04.2019
- Operated reach truck to transport materials safely within warehouse environment.
- Conducted routine inspections and maintenance on equipment to ensure optimal performance.
- Collaborated with team members to streamline order fulfillment processes and improve efficiency.
- Loaded and unloaded products from trucks, adhering to safety protocols and procedures.
- Trained new employees on safe operation of reach trucks and warehouse procedures.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Assisted with training new employees on reach truck operation and best practices in warehouse settings.
- Participated in regular safety meetings, staying up-to-date on best practices for reach truck operation.
- Provided support during peak times, willingly working overtime hours when necessary to meet customer demands.
Garden/Maintenance Technician
Hydrotech Ltd Hamilton NZ
01.2014 - 07.2017
- Conducted regular system checks to maintain optimal functionality of equipment.
- Supplied extracts from CCTV recordings to maintain records.
- Watched both live and recorded video surveillance footage.
Education
Ngaruawahia High School
Ngaruawahia, NZSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Punctual and reliable
- Problem-solving
- Vehicle cleaning and maintenance
- Forklift operation
- Route planning
- Documentation and reporting
Timeline
Delivery Driver
Avenue Coolstores
02.2023 - Current
Forklift/Reach Truck Operator
BODCO
08.2017 - 04.2019
Garden/Maintenance Technician
Hydrotech Ltd Hamilton NZ
01.2014 - 07.2017
Ngaruawahia High School
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