Melissa Morris

Served as front of house staff at Dixie’s Browns Taupo for just under 4 years (April 2021 - Dec 2024), transitioning to supervisor and barista roles in 2022. Managed early morning openings and late night closes while working 35-40hr weeks. Departing to seek new opportunities after reaching maximum advancement potential and wanting a different environment.

• Full time
• Provided exceptional customer service, ensuring a positive dining experience for all guests.
• Trained new team members on menu items, service standards, and operational procedures.
• Managed multiple tables efficiently during peak hours, maintaining high levels of service quality.
• Developed strong rapport with regular patrons, fostering loyalty and repeat customers.
• Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
• Helped maintain inventory levels by accurately recording stock usage and communicating needs to management.
• Crafted high-quality beverages following standard recipes and customer preferences.

Served as Nightfill crew for 10 months after a 3 month tenure as Chilled Assistant, accumulating over a year of experience. Accommodating a 25-35hr work schedule of overnight shifts. Concluded employment to pursue hospitality opportunities.

• Part-time
• Assisted in inventory management, restocking shelves promptly to meet customer demand.
• Monitored product displays for quality and freshness, ensuring compliance with company standards.
• Worked well with teammates and accepted coaching from management team.
• Stocked shelves to organize aisles in assigned department.