Melissa Newton

• Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
• Boosted salon revenue by upselling hair care products and services based on individual client needs.
• Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
• Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
• Collaborated with colleagues to create unique hairstyles for special events such as weddings and fashion shows.
• Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
• Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
• Demonstrated versatility in hairstyling by mastering various techniques for different hair types and textures.
• Improved client retention rates by establishing trust through thorough consultations before performing any hair treatments or services.
• Consistently met performance targets set forth by the salon management while maintaining high standards of quality workmanship.
• Developed creative techniques to provide clients with latest hairstyles.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Demonstrated thorough knowledge of all salon products and services.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Used social media platforms to promote salon and services.
• Maintained regular client list and successfully handled walk-in customers.
• Developed loyal following of clients by providing high-quality services.
• Answered phone calls and emails to schedule client appointments.

Hairdresser

• Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
• Boosted salon revenue by upselling hair care products and services based on individual client needs.
• Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
• Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
• Collaborated with colleagues to create unique hairstyles for special events such as weddings and fashion shows.
• Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
• Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
• Increased client satisfaction by routinely following up with them post-service to address any concerns or provide additional hair care advice.
• Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
• Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Processed payments, entering sales in register for prompt customer service.
• Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Mixed pigments and used proper techniques to achieve desired color.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.