Melissa Parakuka
Auckland,AUK
Summary
Strong interpersonal skills and genuine passion for helping others, ready to thrive in care-focused environment. Brings solid understanding of patient care principles and is adept at learning new healthcare procedures quickly. Ready to use and develop communication and problem-solving skills in Caregiver role.
Overview
16
16
years of professional experience
Work History
Care Assistant
Marinda Smith Homecares
04.2023 - 11.2024
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
Sales Associate
Hugo Boss
08.2018 - 03.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
David Jones, Oroton
07.2014 - 08.2018
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
Receptionist Administrator
Gyp Fix Express
11.2008 - 06.2014
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Implemented new email management system to streamline correspondence and response times.
Education
Health And Wellness
Careerforce
Tauranga, NZ06-2022
Certificate IV - Retail Management
TAFE Queensland, South Bank Campus
09-2021
Retail III
Tafe Australia
Brisbane, QLD02-2020
Business Administration
Tafe
Tafe Australia11-2018
Skills
- Compassionate and empathetic approach
- Excellent verbal communication skills
- Highly organised with strong attention to detail
- Ability to implement processes effectively
- Experience in team leadership and collaboration
- Committed to ongoing staff development and learning
Timeline
Care Assistant
Marinda Smith Homecares
04.2023 - 11.2024
Sales Associate
Hugo Boss
08.2018 - 03.2023
Sales Associate
David Jones, Oroton
07.2014 - 08.2018
Receptionist Administrator
Gyp Fix Express
11.2008 - 06.2014
Health And Wellness
Careerforce
Certificate IV - Retail Management
TAFE Queensland, South Bank Campus
Retail III
Tafe Australia
Business Administration
Tafe
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