Melna Ronald
Shirley ,Christchurch
Summary
A highly motivated individual with a strong background as credit controller, customer service, healthcare, and business administration. I excel in managing multiple priorities, with a positive attitude. I am confident that my dedication, adaptability, and skills will make a valuable contribution to the success of the organization.
Overview
8
8
years of professional experience
Work History
Credit Controller
Manchester Freight System Pvt Ltd
, Kochi
11.2017 - 01.2019
- Directed accounts receivable processes for shipping customers, facilitating timely invoice collections.
- Processed high-volume accounts efficiently in a fast-paced shipping sector.
- Worked closely with operations, sales, and finance teams to address discrepancies in invoices.
- Maintained compliance with company credit policies and payment terms.
- Compiled monthly aging reports to highlight overdue payments.
Team Member
Pizza Hut
Hornby , Christchurch
05.2020 - 04.2021
- Delivered exceptional customer service by maintaining professionalism in all communications.
- Managed order packing and verification processes to uphold quality control standards.
- Accurately processed cash, EFTPOS, and online transactions while ensuring financial accuracy.
- Adapted swiftly to changing priorities and workloads to enhance operational efficiency.
Health Care Assistant
Radius Care
, Timaru
05.2021 - 01.2023
- Supported residents in daily living activities and personal care tasks.
- Monitored patient health, reporting significant changes to nursing staff.
- Accurately documented care provided in resident records within required timelines.
Community Support Worker
St John Of God Haoura Trust
Addington, Christchurch
03.2023 - Current
- Achieved competency in hoist operation, safe manual handling techniques, and medication administration.
- Maintained clear communication with patients and families, addressing concerns promptly.
- Fostered strong client relationships while ensuring professional boundaries were respected.
- Provided compassionate support, enhancing patient comfort and dignity throughout care processes.
Education
Graduate Diploma in Hospitality Management -
Ara Institute of Canterbury
Christchurch, New Zealand, NZ12-2020
Bachelor of Business Administration -
Bharata Mata College
Kochi03-2017
Skills
- Attention to detail
- Problem solving
- Team collaboration
- Time management
- Work ethic
- Active listening
REFERENCES
- Heather Brunton, Clinical Service Manager ,St John of God Haoura Trust - 033382009
- Sunil Thumma ,Store Manager, Pizzahut Hornby - +64 21 032 3111
- Rekha - HR manager, Manchester Freight System PVT Ltd - +918884135904
- Raina Varghese, Team leader, IRD Auckland - +64 21 426 730
Timeline
Community Support Worker
St John Of God Haoura Trust
03.2023 - Current
Health Care Assistant
Radius Care
05.2021 - 01.2023
Team Member
Pizza Hut
05.2020 - 04.2021
Credit Controller
Manchester Freight System Pvt Ltd
11.2017 - 01.2019
Graduate Diploma in Hospitality Management -
Ara Institute of Canterbury
Bachelor of Business Administration -
Bharata Mata College